Residential Care Leader, Trauma-Informed Aged Care

Sacred Heart Mission; Saint Kilda Junction; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Specialist aged care service

DEI framework

Psychological First Aid access

Employee Assistance Program

Salary packaging

St Kilda location

Job summary

Sacred Heart Mission is seeking a Residential Manager for Sacred Heart Community, a 97-bed specialist residential aged care service. The role focuses on dignity, belonging and high-quality care within a trauma-informed model, while balancing clinical leadership with strong operational performance.

You will lead a multidisciplinary team, work with the Deputy Manager - Clinical Care, and ensure compassionate, person-centred care that supports residents and families.

Qualifications

• Registered Nurse qualification and current AHPRA registration.
• Demonstrated leadership experience in a complex residential aged care setting with accountability for operational performance, quality of care and resident experience.
• Strong financial and commercial acumen including budget management, occupancy and admissions, workforce planning and resource utilisation.
• Knowledge of aged care legislation, clinical governance, safeguarding and regulatory requirements.
• Commitment to person-centred, trauma-informed and culturally safe care.

Responsibilities

• Review occupancy, admissions and financial performance with your leadership team and identify actions.
• Co-facilitate staff workshops to strengthen workplace culture and values.
• Oversee compassionate, trauma-informed, person-centred clinical care that empowers residents and promotes wellbeing.
• Collaborate with Deputy Manager and Quality team to review clinical risks and drive care improvements.
• Support Admissions Coordinator to manage vacancies and assess prospective residents for suitability.
• Partner with Finance to review budgets and staffing for sustainability.

Skills

Leadership

Financial acumen

People management

Stakeholder management

Education

Nurse qualification (RN)

Job description

Sacred Heart Mission is seeking a Residential Manager for Sacred Heart Community, a 97-bed specialist residential aged care service. The role focuses on dignity, belonging and high-quality care within a trauma-informed model, while balancing clinical leadership with strong operational performance.

You will lead a multidisciplinary team, work with the Deputy Manager - Clinical Care, and ensure compassionate, person-centred care that supports residents and families.