Trauma‑Informed Care Coordinator — Community Support

MA MISSION AUSTRALIA; Broken Hill; On-site; AUD 75,000 - 101,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Volunteering opportunities

Additional annual leave

Extra leave days

Job summary

Mission Australia is seeking a dedicated practitioner to provide intake, safety planning, and ongoing support for clients and families, promoting transition to independence and linkages with other services. This role requires NSW driver license and First Aid, with checks prior to commencement.

You will deliver group programs, maintain accurate documentation, and work within trauma-informed, recovery-oriented practice while safeguarding the wellbeing of clients and staff.

Qualifications

• Relevant tertiary qualifications and/or significant relevant work experience.
• Experience with mental health challenges, suicidality, trauma and psychosocial support needs.
• Experience supporting diverse backgrounds and disadvantaged communities.
• Knowledge of local crisis intervention and community services; ability to connect clients to supports.
• Experience with trauma-informed, recovery-oriented practice and lived experience valued.
• Excellent communication, relationship-building and case management skills.
• Current NSW Driver's License and First Aid certificate.

Responsibilities

• Undertake intake and safety planning for clients and develop individualized case plans.
• Provide ongoing support sessions and review progression and safety.
• Support family, carers and kin involvement in safety planning with clients.
• Coordinate with other services to meet case plan requirements.
• Deliver group programs addressing practical client needs.
• Assist clients in transitioning from the service to independence or other services.
• Maintain accurate documentation in line with Mission Australia protocols.

Skills

Communication

Case management

Trauma-informed practice

Windows computer literacy

Driver's license

First Aid

Education

Relevant tertiary qualifications or significant relevant experience

Tools

Microsoft Office

Job description

Mission Australia is seeking a dedicated practitioner to provide intake, safety planning, and ongoing support for clients and families, promoting transition to independence and linkages with other services. This role requires NSW driver license and First Aid, with checks prior to commencement.

You will deliver group programs, maintain accurate documentation, and work within trauma-informed, recovery-oriented practice while safeguarding the wellbeing of clients and staff.