Aged Care Administration Officer – Flexible, Impactful Role

Murrumbidgee Local Health District; Wagga Wagga; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Employee Assistance Programs

Fitness Passport

Wellbeing initiatives

Job summary

Murrumbidgee Local Health District (MLHD) is seeking an Administration Officer for the Aged Care Outreach Services (ACOS) in Wagga Wagga. The role supports older people with timely access to services, handling enquiries and a range of clerical tasks using Microsoft Office, Excel and Teams.

You will assist with admissions, transfers and discharges, record keeping and appointments while collaborating with a multidisciplinary team and ensuring privacy and excellent customer service.

Qualifications

• Experience in a similar support role in a complex organisation.
• Ability to prioritise tasks in a busy work area.
• Proficient with Microsoft Office and Windows-based applications.
• Commitment to customer service and privacy.

Responsibilities

• Respond to face-to-face and telephone enquiries.
• Perform clerical tasks using Microsoft Office, including Excel and Teams.
• Assist with admissions, transfers and discharges, record management, bookings and appointments.
• Manage postal, filing, deliveries, purchasing and stores management.
• Plan and communicate appointments with the team leader daily.
• Provide relief coverage and support for other staff as required.
• Support quality activities to improve local processes.
• Collaborate with the multidisciplinary team to deliver services.

Skills

Customer service

Communication

Organisation

Team player

Tools

Microsoft Excel

Microsoft Teams

Email systems

Job description

Murrumbidgee Local Health District (MLHD) is seeking an Administration Officer for the Aged Care Outreach Services (ACOS) in Wagga Wagga. The role supports older people with timely access to services, handling enquiries and a range of clerical tasks using Microsoft Office, Excel and Teams.

You will assist with admissions, transfers and discharges, record keeping and appointments while collaborating with a multidisciplinary team and ensuring privacy and excellent customer service.