Aged Care Administration Officer | Flexible Hours

NSW Health; Wagga Wagga; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Salary Packaging

Professional Development

Health & Wellbeing Support

Job summary

Murrumbidgee Local Health District (MLHD) in Wagga Wagga is seeking an Administration Officer for Aged Care Outreach Services (ACOS) to deliver efficient front-line support, manage enquiries and assist with admissions, records, appointments and correspondence.

You will use Microsoft Office, coordinate with the team, and help improve local processes while maintaining patient privacy and delivering customer service excellence. This is a temporary full-time role of 38 hours per week.

Qualifications

• Experience in a similar support role in a complex organisation.
• Ability to manage priorities and work effectively in a busy environment.
• Strong communication skills with a range of stakeholders.
• Excellent computer skills, especially MS Office and record-keeping systems.
• Commitment to patient privacy and confidentiality.

Responsibilities

• Respond to face-to-face and telephone enquiries, facilitating access to services.
• Perform administrative tasks using MS Office to support department operations.
• Assist with admissions, transfers, discharges, record management, appointments and records.
• Manage postal, filing, deliveries and stores.
• Plan and prepare appointments and communicate with the team leader.

Skills

Microsoft Office

Customer service

Communication

Records management

Tools

Excel

Teams

Job description

Murrumbidgee Local Health District (MLHD) in Wagga Wagga is seeking an Administration Officer for Aged Care Outreach Services (ACOS) to deliver efficient front-line support, manage enquiries and assist with admissions, records, appointments and correspondence.

You will use Microsoft Office, coordinate with the team, and help improve local processes while maintaining patient privacy and delivering customer service excellence. This is a temporary full-time role of 38 hours per week.