Administration Officer - Aged Care Assessment

NSW Health; Penrith; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

ADO

Salary packaging

Novated leasing

Education courses

EAP

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District (NBMLHD) is seeking an organised Administration Officer for the Aged Care Assessment Team (ACAT) at Lemongrove Campus. You will provide high-level administrative support, handle telephone enquiries, diary management and maintain client records across My Aged Care and NSW Health systems.

Join NBMLHD to contribute to person-centred care for older people while collaborating with an administrative team and health professionals in a temporary full-time role

Qualifications

• Understanding of and/or experience in health and aged care sectors desirable.
• Experience in waitlist management and booking systems.
• Well-developed written, verbal and interpersonal communication skills.
• Demonstrated computer skills with capacity to learn and use electronic reporting systems.
• Good organisational and problem-solving skills.
• Ability to work independently as well as in a collaborative team.
• Current NSW State driver’s licence (including P1 or above) and willingness to use for work purposes.

Responsibilities

• Assist with telephone enquiries, diary management and general communication to support the ACAT team.
• Maintain accurate and up-to-date client records across My Aged Care and NSW Health systems (e.g., CHOC, I-PM, ACAT databases).
• Collaborate with administrative staff to support seamless service delivery at Lemongrove Campus.

Skills

Waitlist management

Booking systems

Written communication

Verbal communication

Organisational skills

Independence

Driver license

Tools

My Aged Care

CHOC

I-PM

ACAT databases

Job description

Administration Officer - Aged Care Assessment

Employment Type: Temporary Full Time (up to 13/11/2027)

Location: Lemongrove Campus

Remuneration: $37.27 - $38.44 per hour

Requisition ID: REQ707429

Applications Close: 24/11/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Lemongrove Campus is a leading aged-care and community support hub dedicated to delivering high-quality, person-centred services for older people. The campus provides comprehensive home support, aged-care assessments, wellness and reablement programs, and coordinated care services that enable clients to maintain independence and quality of life.

Lemongrove Campus is seeking an organised, proactive and motivated Administration Officer to provide high-level administrative support to the Aged Care Assessment Team (ACAT).

This role is essential to ensuring smooth operations, accurate client documentation, and effective service delivery across our aged care programs. In this role you will be assisting with telephone enquiries, diary management, and general communication to support the needs of the ACAT team. Maintaining accurate and up-to-date client records across My Aged Care, and NSW Health electronic systems such as CHOC, I-PM, and internal ACAT databases. Working collaboratively with administrative staff across Lemon Grove Community Health Centre to support seamless service delivery

If you're driven to support those who need it most, this is your chance to step into a role that truly matters.

Benefits available to eligible NBMLHD employees

Accrued Day off (ADO)

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

What you will bring to the role

• Understanding of and/or experience in the health and aged care service sectors desirable.
• Previous experience in waitlist management and booking systems.
• Well-developed written, verbal and interpersonal communication skills.
• Demonstrated computer skills with capacity to learn and use electronic reporting systems.
• Good organisational and problem-solving skills.
• Demonstrated ability to work independently as well as effectively in a collaborative team environment.
• Current NSW State drivers licence (including P1 or above) and willingness to use for work purposes.

Additional information

• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit the Stepping Up website
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.