Aged Care Administration & Admissions Manager

Bolton Clarke; Tweed Heads; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Excellent work/life balance

Not-for-profit tax benefits

Private health insurance

Gym discounts

Employee Assistance Program

Zusammenfassung

Bolton Clarke’s Heritage Lodge in Murwillumbah is seeking an Administration Manager to lead the administrative functions of the 103-bed residential aged care facility. You will manage sales inquiries, deliver tours for admissions, and develop referral partnerships while coordinating front-desk operations and rostering with a caring, privacy-focused approach.

The role supports ensuring resident services and documentation are maintained, with opportunities for team development and a strong,

Qualifikationen

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• Proven sales and customer service experience.
• High proficiency in the use of Microsoft Office Suites, including Excel.
• Experience with rostering management and hiring processes preferred.
• Careful, confidential handling of information at all times.
• Valid working rights in Australia.
• Willingness to obtain National Police Check or NDIS Worker Check.

Aufgaben

• Provide overall administrative support that contributes to the home’s operation.
• Manage sales enquiries from prospective residents, families and referrers.
• Conduct high-quality tours and convert enquiries into admissions.
• Develop and maintain referral partnerships with hospitals, GPs and community groups.
• Promote resident services, packages and lifestyle offerings.
• Oversee front desk reception/concierge.
• Roster management and employee compliance.
• Resident admission records and documentation management.
• Record and manage expenses and supplies.
• Coordinate meetings, minutes and action items.

Kenntnisse

Sales experience

Customer service

MS Office

Excel proficiency

Rostering

Confidentiality

Organisation

Tools

Humanforce rostering system

Jobbeschreibung

Bolton Clarke’s Heritage Lodge in Murwillumbah is seeking an Administration Manager to lead the administrative functions of the 103-bed residential aged care facility. You will manage sales inquiries, deliver tours for admissions, and develop referral partnerships while coordinating front-desk operations and rostering with a caring, privacy-focused approach.

The role supports ensuring resident services and documentation are maintained, with opportunities for team development and a strong,