Aged Care Administration & Admissions Lead

Bolton Clarke; Murwillumbah; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Generous salary packaging and not-for‑

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke is seeking an Administration Manager at Heritage Lodge in Murwillumbah to oversee home operations and front-desk functions. You will manage enquiries, conduct tours, and build partnerships with hospitals and GPs to drive admissions.

Key responsibilities include rostering, records management, and ensuring confidentiality while coordinating meeting minutes and supplier relationships. This role offers not-for-profit benefits and a caring team environment.

Qualifications

• Recent strong administration experience, preferably in aged care or healthcare.
• Proven sales and customer service experience.
• High proficiency with Microsoft Office, especially Excel.
• Experience with rostering and hiring processes preferred.
• Ability to handle multiple tasks with confidentiality.

Responsibilities

• Provide administrative support to ensure smooth home operation.
• Manage sales enquiries from prospective residents, families and referrers.
• Conduct tours and convert enquiries into admissions through relationship management.
• Develop referral partnerships with hospitals, GPs and community groups.
• Promote resident services and manage front desk/roster compliance.

Skills

Admin experience

Sales/customer service

MS Office (Excel essential)

Rostering

Confidentiality

Tools

Quality management systems

Internal database

Humanforce rostering

Job description

Bolton Clarke is seeking an Administration Manager at Heritage Lodge in Murwillumbah to oversee home operations and front-desk functions. You will manage enquiries, conduct tours, and build partnerships with hospitals and GPs to drive admissions.

Key responsibilities include rostering, records management, and ensuring confidentiality while coordinating meeting minutes and supplier relationships. This role offers not-for-profit benefits and a caring team environment.