Administration Officer

Bolton Clarke; Murwillumbah; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Salary packaging benefits

Private health insurance

Employee assistance program

Job summary

Bolton Clarke's Heritage Lodge in Murwillumbah is seeking an organised Administration Officer to keep daily operations running smoothly. You will manage rosters, process payments and resident documentation, and provide excellent service to residents, families and staff.

The role requires recent admin experience (aged care or healthcare desirable), Certificate III in Business Administration (or equivalent), strong MS Office and data-entry skills, and good communication and attention to detail.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• Certificate III in Business Administration (or equivalent).
• Experience with rostering/HR admin is highly regarded.
• Proficient data entry and MS Office skills with strong communication.

Responsibilities

• Daily roster management
• Training and education planning
• Coordinate resident admissions and maintain accurate records
• Support recruitment and onboarding processes
• Reception cover

Skills

Roster management

Data entry

Communication

Attention to detail

Customer service

Education

Certificate III in Business Administration

Tools

MS Office

Job description

Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 87 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

About this location:

Heritage Lodge, a 103 bed residential aged care facility located in Murwillumbah in the Tweed Shire, 13km south of the Queensland border. Surrounded by homely comforts and beautiful gardens, we enjoy a close-knit community that feels more like a family.

The Role

We're looking for an organised and customer‑focused Administration Officer to support daily operations across our site. In this role you'll keep our office running smoothly by managing admin tasks, daily roster manangement, financial processes and resident documentation-all while delivering excellent service to residents, families and staff.

The key focus of the role will be to:

• Daily roster management
• Training and education planning
• Coordinate resident admissions and maintain accurate records
• Support recruitment and onboarding processes
• Reception cover

To be Successful

• Recent and strong experience in an Administration role (aged care or healthcare desirable)
• Certificate III in Business Administration (or equivalent experience)
• Previous rostering/HR Admin experience highly regarded
• Strong data entry and MS Office skills
• Great communication, organisation and attention to detail
• Valid working rights in Australia
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

If you're proactive, helpful and enjoy keeping things running smoothly-we'd love to hear from you!

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.