Aged Care Admin & Rostering Specialist

Palm Lake Care; Caloundra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Work-life Balance

Training & Development

Employee Assistance Program (EAP)

Tenure rewards

Palm Lake Care Perks

Supportive team culture

Career opportunities

Job summary

Palm Lake Care Beachmere is seeking an experienced Administration Officer to join our friendly team on a full-time basis, Monday to Friday 8am-5pm, to provide essential clerical support to the Service Manager and manage day-to-day administrative tasks within the aged care residence.

You'll coordinate rosters, reception duties, HR onboarding/offboarding, invoicing and banking documentation, and maintain confidentiality while upholding workplace policies.

Qualifications

• Previous experience in an administrative role (aged care experience desirable).
• A current National Police Clearance.
• Strong administrative skills, with the ability to diligently follow internal systems and processes.
• Excellent computer literacy across MS Suite & rostering software
• Excellent time management skills, able to autonomously balance competing priorities and deadlines.
• Refined verbal and written communication skills, delivering timely, empathetic responses that create a genuinely personalised experience.

Responsibilities

• Manage rosters and staff scheduling, ensuring timely shift replacements.
• Handle visitor sign-ins and maintain accurate records.
• Provide front desk reception support, including visitor sign-ins and general enquiries.
• Assist with HR onboarding and exit documentation.
• Support accounting tasks such as invoicing and banking documentation.
• Coordinate uniform orders for staff.
• Foster professional relationships with residents, staff and external stakeholders.
• Maintain confidentiality and comply with workplace policies.

Skills

Police clearance

Administrative experience

MS Suite

Communication skills

Tools

Rostering software

Invoicing software

Job description

Palm Lake Care Beachmere is seeking an experienced Administration Officer to join our friendly team on a full-time basis, Monday to Friday 8am-5pm, to provide essential clerical support to the Service Manager and manage day-to-day administrative tasks within the aged care residence.

You'll coordinate rosters, reception duties, HR onboarding/offboarding, invoicing and banking documentation, and maintain confidentiality while upholding workplace policies.