Aged Care Admin & Front Desk Coordinator

Palm Lake Resort Pty; Sunshine Coast Regional; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance with varied shifts

Training & development

Employee Assistance Program

Tenure rewards

Staff perks—beverages, treats

Supportive team culture

Job summary

Palm Lake Care Caloundra is seeking an organised Administration Officer to support the Service Manager with clerical and reception tasks in a casual capacity. The role runs Monday to Friday 8am-5pm, with hours subject to operational needs across the aged care residence.

Responsibilities include rostering, visitor sign-ins, HR administration, and basic accounting tasks. A current National Police Clearance and strong MS Office skills are essential.

Qualifications

• Strong administrative skills, with the ability to diligently follow internal systems and processes.
• Excellent computer literacy across MS Suite & rostering software.
• Excellent time management skills, able to autonomously balance competing priorities and deadlines.
• Refined verbal and written communication skills, delivering timely, empathetic responses that create a genuinely personalised experience.

Responsibilities

• Manage rosters and staff scheduling, ensuring timely shift replacements.
• Handle visitor sign-ins and maintain accurate records.
• Provide front desk reception support, including visitor sign-ins and general enquiries.
• Assist with HR administration, including onboarding and exit documentation.
• Support accounting tasks such as invoicing, banking and financial documentation.
• Coordinate uniform orders for staff.
• Foster professional relationships with residents, staff, and external stakeholders.
• Maintain confidentiality and comply with all workplace policies and procedures.

Skills

Administrative skills

MS Office

Rostering software

Time management

Communication

Job description

Palm Lake Care Caloundra is seeking an organised Administration Officer to support the Service Manager with clerical and reception tasks in a casual capacity. The role runs Monday to Friday 8am-5pm, with hours subject to operational needs across the aged care residence.

Responsibilities include rostering, visitor sign-ins, HR administration, and basic accounting tasks. A current National Police Clearance and strong MS Office skills are essential.