Aged Care Admin & Reception Officer

Uniting AgeWell Limited; Victoria; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Free parking

Above award rates

Salary packaging up to $15,900 plus $2

Annual leave loading

Education and training opportunities

24/7 Employee Assistance Program

Parental Leave options

Regional opportunities Victoria/Tasman

Job summary

Uniting AgeWell Limited is seeking an organised Administration Officer to support Home Care and Allied Health teams. Working Monday to Friday, 9:00am–5:00pm, you will provide high-quality administrative support and help run services efficiently.

You will be the first point of contact for clients, families, visitors and staff, delivering a professional welcome and outstanding customer service at every interaction.

Qualifications

• Experience in administration, reception or office management.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Experience taking meeting minutes and preparing professional documentation.

Responsibilities

• Provide exceptional customer service via phone, email and in person.
• Manage reception and high-volume incoming calls.
• Co-ordinate clinician schedules, client appointments and room bookings.
• Support Home Care and Allied Health teams with administrative tasks.
• Take minutes and prepare meeting documentation.
• Manage calendars, meeting rooms and staff schedules.
• Organise meetings, events and catering requirements.
• Maintain accurate client records and databases.
• Assist with billing, timekeeping and other admin processes.
• Coordinate office supplies and general office management.

Skills

Administration experience

Customer service

Communication

Time management

Meeting minutes

Tools

Microsoft Office

AlayaCare

MAC Portal

Job description

Uniting AgeWell Limited is seeking an organised Administration Officer to support Home Care and Allied Health teams. Working Monday to Friday, 9:00am–5:00pm, you will provide high-quality administrative support and help run services efficiently.

You will be the first point of contact for clients, families, visitors and staff, delivering a professional welcome and outstanding customer service at every interaction.