After Hours Team Leader: 24/7 Support & Leadership

Wellways; Geelong; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Salary Packaging option up to $15,899

Meal and Entertainment Allowance up to

Employee Assistance Program

Job summary

Wellways is seeking an After Hours Team Leader in Geelong on a permanent part-time basis. The role blends leadership with hands-on After Hours roster support, driving 24/7 service quality and system performance across the organisation.

The role requires supervising staff, rostering, recruitment, onboarding, and data reporting, with a focus on accessible, accountable services for participants.

Qualifications

• Relevant tertiary qualifications, or equivalent experience.
• NDIS Worker Orientation Module Certificate.
• Satisfactory National Police Records Check.
• NDIS Worker Screening Check.
• Working with Children's Check.

Responsibilities

• Performing duties as an After-Hours agent on a dedicated roster.
• Supporting After Hours program operations, including rostering and daily management.
• Supervising staff, providing performance development, training, and managing performance.
• Recruiting and onboarding staff, ensuring they are properly oriented, supported, and developed.
• Collecting and reporting data for monitoring and evaluation.
• Improving system response to participants, ensuring services are accountable, available, and accessible.
• Maintaining reporting and information systems.
• Building effective internal relationships to ensure consistent service delivery across the organization.

Skills

Excellent communication

Education

Relevant tertiary qualifications or equivalent experience

NDIS Worker Orientation Module Certificate

Satisfactory National Police Records Check

NDIS Worker Screening Check

Working with Children's Check

Job description

Wellways is seeking an After Hours Team Leader in Geelong on a permanent part-time basis. The role blends leadership with hands-on After Hours roster support, driving 24/7 service quality and system performance across the organisation.

The role requires supervising staff, rostering, recruitment, onboarding, and data reporting, with a focus on accessible, accountable services for participants.