After-Hours Duty Manager — Student Housing

UniLodge Living Group; Canberra; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Real opportunities for internal growth

Supportive business leaders

Great workplace culture

Job summary

UniLodge Living Group in Canberra is seeking a Duty Manager to maintain a safe, secure, and healthy living environment for student residents during evening hours. You will be adaptable, think on your feet, and resolve issues to ensure smooth property operations in the absence of Senior Management.

If you thrive in an after-hours role and can manage first impressions at the front desk, perform perimeter checks, handle emergencies, and assist across the property, this may be the role for you.

Qualifications

• Work rights in Australia and New Zealand.
• National Police Check.
• Working with Children’s check (ACT).
• First Aid & CPR (or willing to obtain).
• Valid driver’s license and vehicle (occasional travel between sites).

Responsibilities

• Act as a Mentor to residents and be a friendly point of contact for information and welfare.
• Assist the Management team with grievances and conflict resolution as required.
• Respond to resident calls about noise or disturbances within the building.
• Responding to residents locked out of the building and/or apartments.
• Represent an after-hours manager, taking full responsibility of building operations.
• Manage, record, and promptly resolve issues or emergencies that arise while on duty.
• Attend appropriate training and mandatory staff meetings when required.

Skills

Conflict resolution

Front desk operations

After-hours management

Customer service

First Aid & CPR

Job description

UniLodge Living Group in Canberra is seeking a Duty Manager to maintain a safe, secure, and healthy living environment for student residents during evening hours. You will be adaptable, think on your feet, and resolve issues to ensure smooth property operations in the absence of Senior Management.

If you thrive in an after-hours role and can manage first impressions at the front desk, perform perimeter checks, handle emergencies, and assist across the property, this may be the role for you.