Advisor, Graduation and Administration

Bond University; Gold Coast City; On-site; AUD 73,000 - 99,000; Full time

Benefits offered by this job

Free staff car parking

36.75 hour standard work week

Access to flexible work/work from home

Parental leave 18/26 weeks

Salary packaging options

Leave loading 17.5%

Wellbeing program

Employee Assistance Program

Study assistance for staff and depend­

Corporate discounts

Onsite Medical Centre

Onsite Sports Centre

Job summary

Bond University in Gold Coast, Queensland, seeks an Advisor, Graduation and Administration in Student Business Services to determine graduation eligibility and ensure the professional delivery of graduation ceremonies. The role supports students with timely information about their program and continuation or completion of studies.

Reporting to the Senior Manager, Business Services, this full-time continuing appointment also involves working within the Student Assist team to assist students from

Qualifications

• Degree or equivalent with several years in a similar role.
• Experience handling student services, enrolment, and graduation processes.

Responsibilities

• Develop and maintain collaborative relationships to determine student graduation eligibility.
• Ensure efficient organisation and delivery of graduation ceremonies.
• Support commencing and continuing students with information regarding their program of study and progression.

Skills

Customer service

Communication

Time management

Organisational skills

Independent worker

Education

Bachelor's degree or equivalent

Tools

Student Management System

CRM systems

Microsoft Office

Job description

Brief Description

• Collaborative and dynamic team environment
• Work in an environment that values continuous learning and career success.
• Fantastic staff benefits at our vibrant Robina campus

As Australia’s first private non-profit university, Bond University seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow’s professionals who share a personalised and transformational student experience.

Advisor, Graduation and Administration

Student Business Services

Full time, Continuing Appointment

Position Reference No: 184676930

Benefits

• Free staff car parking
• 36.75 hour standard work week
• Access to flexible work/work from home arrangements
• Up to 18/26 weeks of parental leave
• Salary packaging options for FBT and Non-FBT items
• 17.5% of base salary leave loading
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool

About The Position

Reporting to the Senior Manager, Business Services, the Advisor, Graduation and Administration develops and maintains effective collaborative relationships throughout the university, to determine the eligibility of students to graduate each semester and ensure the professional and efficient organisation and delivery of graduation ceremonies.

The post holder is also a member of the University’s Student Assist team, supporting commencing and continuing students with timely and accurate information in relation to their program of study and continuation or completion of their studies.

Requirements

• Completion of a degree level qualification with at least three years subsequent relevant work experience or an equivalent combination of relevant experience and/or education/training.
• Proven proficiency in the use of technology with good keyboard skills – Student Management System (Student One and/or equivalent), Customer Relationship Management System/s (CRM) and Microsoft Office suite of products.
• Demonstrated experience of legislative environment (HESA, ESOS, CRICOS), university degree structures, study plans, processes and procedures related to enrolment and progression through an academic award.
• Demonstrated well-developed written and oral communication skills in dealing with people from a variety of backgrounds both internal and external to the organisation including the ability to develop and refine business processes and procedures to ensure continuous improvement.
• Demonstrated organisational and time management skills with the ability to manage own workload and prioritise to ensure goals and targets are met (within the context of competing priorities).
• Demonstrated excellence in customer service skills in managing high numbers of enquiries, utilising problem-solving skills to provide information, advice and quality outcomes as a basis for service delivery.
• Proven ability to work independently and with others in a busy fast‑paced team with the ability to adapt to a constantly changing work environment.

Salary details

The salary for this full-time position (36.75 hours per week) commences at $85,707.07 per annum plus 12% superannuation.

Further Information

Position related enquiries can be directed to Todd Rogers, Senior Manager, Business Services on [phone] or [e-mail]

Applications close: 11:59pm, Monday 14th September 2026

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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