Advisor Governance

Department of Customer Service; Bathurst; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The Department of Customer Service, Bathurst location, invites an Advisor Governance to contribute to governance, risk and compliance programs. The role focuses on customer-focused governance initiatives, policy implementation, and program delivery within Spatial Services.

You will work in a hybrid setting with 50% office attendance, engaging stakeholders and applying best-practice governance methodologies to improve services across NSW.

Qualifications

• Experience contributing to governance programs and customer priorities.
• Strong stakeholder engagement and communication skills.
• Knowledge of information governance and records management practices.

Responsibilities

• Participate in development and delivery of governance programs and customer-focused work.
• Contribute to risk, compliance, privacy, and records management initiatives.
• Support planning, evaluations and program delivery across governance areas.

Skills

Governance programs

Stakeholder engagement

Risk management

Compliance awareness

Privacy concepts

Communication skills

Industry trends awareness

Education

Tertiary qualification in relevant field

Tools

Digital records management

Records management practices

Job description

Advisor Governance Full-Time (35hpw) Permanent Opportunity Clerk Grade 7/8 - Salary Range $116,981 to $129,492pa + superannuation and annual leave loading Bathurst location with hybrid working and 50% office attendance required

About the team

Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales. Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying and mapping. Spatial Services provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.

About the role

As Advisor Governance you will participate in the development, implementation and delivery of functional and customer focused programs of work in governance practice areas including risk, compliance, privacy, complaints/customer feedback, business continuity, records management, WHS, insurance, corporate policy and programs, planning and evaluations.

The ideal candidate will have:

• Experience contributing to and participating in the development and delivery of governance programs and customer priorities
• Strong stakeholder engagement and communication skills
• Experience in applying best practice methodologies to support business outcomes
• Ability to maintain awareness of relevant issues, policy obligations, insights, challenges, industry trends and practices and opportunities
• Knowledge of information governance and records management practices, including the management of digital records and compliance with recordkeeping requirements.

Essential requirements

• Tertiary qualifications within a relevant business discipline and/or demonstrated relevant working experience in a similar role / industry

To be considered for roles in the NSW public sector, applicants must:

• Be NSW residents or in the process of relocating to NSW
• Hold appropriate working rights for the type of employment offered

For further information or to discuss the details of this role, please refer to the attached Role Description or contact the hiring manager, Helen Cooney, via [e-mail] Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Amy Vierboom via [e-mail].

Closing Date: Thursday 29 October @ 11:59PM

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail] . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process