Admissions Officer

Uniglobalcareers; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

UQ College is seeking a full-time Admissions Administrator at its St Lucia campus to support international student intake. You will assess applications, maintain admissions data in the Student Management System, issue Confirmation of Enrolment and manage course variations through PRISMS.

You will also coordinate Overseas Student Health Cover and provide professional advice to applicants and agents. Experience with PRISMS and knowledge of Australian visa regulations are essential; a relevant

Qualifications

• Completion of a relevant qualification and/or experience in admissions, administration or student services.
• Experience using enterprise systems and software to maintain accurate records and extract or report data.
• Strong written, verbal and interpersonal communication skills with diverse stakeholders.
• Ability to investigate and resolve routine issues using sound judgement.
• Proven ability to manage competing priorities and meet deadlines in high-volume environments.
• Understanding of the Australian education sector, admissions, enrolment and compliance requirements.

Responsibilities

• Assess and process applications and acceptances for UQ College programs with accuracy and timeliness.
• Maintain accurate admissions data in the Student Management System for high-volume processing and reporting.
• Issue Confirmations of Enrolment and manage course variations through PRISMS, including withdrawals and refunds.
• Provide admissions advice and coordinate Overseas Student Health Cover arrangements.
• Maintain financial records and follow up overdue payments.

Skills

Admissions administration

Student services

Data reporting

Communication skills

Visa regulations knowledge

Education

Relevant qualification in admissions/administration or student services

Tools

PRISMS

Job description

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

Full-time (100%), fixed-term position for up to 12 months Base salary will be in the range $85,451.97 - 94,983.84 per annum, plus superannuation Based at UQ’s St Lucia campus About This Opportunity Work within our collaborative admissions team and help students take the next step in their education. In this role, you will administer admissions, enrolments and associated services across UQ College programs and courses, maintaining accurate student records and helping deliver a seamless, responsive experience for applicants, students, education agents and colleagues. Key responsibilities will include but are not limited to: Assess and process applications and acceptances for UQ College programs with a strong focus on quality, accuracy and timeliness Maintain accurate admissions and acceptance data in the Student Management System, supporting high-volume processing, internal reporting and the integrity of student records Issue Confirmations of Enrolment and manage course variations through PRISMS, while processing withdrawals, cancellations, suspensions and refund requests in accordance with relevant requirements Provide clear and timely admissions advice, coordinate Overseas Student Health Cover arrangements, maintain financial records and follow up overdue payments Full details of the position's responsibilities and selection criteria are outlined in the position description available on the UQ College Careers website: www.uqcollege.uq.edu.au/about/careers About UQ College UQ College Limited is a wholly owned subsidiary company and Registered Training Organisation (RTO) for the University of Queensland (UQ). UQ College provides domestic and international students with access to further and higher education through a range of pathway programs. These include English language, Foundation, Tertiary Preparation, and Bridging Programs, plus Vocational Education and Training (VET) programs. UQ College prides itself on its carefully selected teaching and support staff, with all programs delivered and supported by specialist teams with extensive experience and industry connections. We aim to provide well-resourced teaching and learning environments and rewarding experiences that lead to excellent outcomes for our staff and students. Staff work collaboratively to create innovative strategies to support high-quality student learning, and the learning support necessary to enable students to overcome obstacles and succeed in their studies. For more information, visit https://www.uqcollege.uq.edu.au/ About You You will have: Completion of a relevant qualification and/or demonstrated experience in admissions, administration or student services within an education or service-oriented environment. Experience using enterprise systems and software to maintain accurate records and extract or report data. Strong written, verbal and interpersonal communication skills, with the ability to provide professional and accessible advice to a diverse range of stakeholders. Demonstrated ability to investigate and resolve routine issues using sound judgement and initiative within established guidelines. Proven ability to manage competing priorities and meet deadlines in a high-volume environment while maintaining close attention to detail An understanding of the Australian education sector and its admissions, enrolment and compliance requirements. Knowledge of visa regulations, PRISMS, the Education Services for Overseas Students framework or related policies and procedures. Experience supporting international students in a higher education or pathway education setting Applicants should also hold a current Blue Card prior to commencing at UQ College or have an applicating pending.