Admissions Officer

UQ College; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

UQ College is seeking a dedicated admissions administrator to join the collaborative admissions team at the St Lucia campus. You will administer admissions, enrolments and related services across college programs, maintaining accurate student records and delivering a responsive experience for applicants, students and education agents.

Key duties include processing applications, maintaining data in the student management system, issuing enrolment confirmations through PRISMS, handling variations,

Qualifications

• Completion of a relevant qualification and/or demonstrated experience in admissions, administration or student services within an education or service-oriented environment.
• Experience using enterprise systems and software to maintain accurate records and extract or report data.
• Strong written, verbal and interpersonal communication skills, with the ability to provide professional and accessible advice to a diverse range of stakeholders.
• Demonstrated ability to investigate and resolve routine issues using sound judgement and initiative within established guidelines.
• Proven ability to manage competing priorities and meet deadlines in a high-volume environment while maintaining close attention to detail
• An understanding of the Australian education sector and its admissions, enrolment and compliance requirements.
• Knowledge of visa regulations, PRISMS, the Education Services for Overseas Students framework or related policies and procedures.
• Experience supporting international students in a higher education or pathway education setting
• Applicants should also hold a current Blue Card prior to commencing at UQ College or have an applicating pending.

Responsibilities

• Assess and process applications and acceptances for UQ College programs with a strong focus on quality, accuracy and timeliness.
• Maintain accurate admissions and acceptance data in the Student Management System, supporting high-volume processing, internal reporting and the integrity of student records.
• Issue Confirmations of Enrolment and manage course variations through PRISMS, while processing withdrawals, cancellations, suspensions and refund requests in accordance with relevant requirements.
• Provide clear and timely admissions advice, coordinate Overseas Student Health Cover arrangements, maintain financial records and follow up overdue payments.

Skills

Admissions & admin experience

Data reporting

Communication skills

Prioritisation

Customer service

Visa knowledge

Blue Card knowledge

Team collaboration

Education

Relevant qualification in education/admin

Tools

Student information systems

PRISMS knowledge

Job description

Full-time (100%),fixed-termposition for up to 12 months

Base salary will be in the range$85,451.97 - 94,983.84 per annum, plus superannuation

Based atUQ's St Lucia campus

• Full-time (100%),fixed-termposition for up to 12 months
• Base salary will be in the range$85,451.97 - 94,983.84 per annum, plus superannuation
• Based atUQ's St Lucia campus

About This Opportunity

Work within our collaborative admissions team and help students take the next step in their education. In this role, you will administer admissions, enrolments and associated services across UQ College programs and courses, maintaining accurate student records and helping deliver a seamless, responsive experience for applicants, students, education agents and colleagues.

Key responsibilities will include but are not limited to:

• Assess and process applications and acceptances for UQ College programs with a strong focus on quality, accuracy and timeliness
• Maintain accurate admissions and acceptance data in the Student Management System, supporting high-volume processing, internal reporting and the integrity of student records
• Issue Confirmations of Enrolment and manage course variations through PRISMS, while processing withdrawals, cancellations, suspensions and refund requests in accordance with relevant requirements
• Provide clear and timely admissions advice, coordinate Overseas Student Health Cover arrangements, maintain financial records and follow up overdue payments

Full details of the position's responsibilities and selection criteria are outlined in the position description available on the UQ College Careers website: www.uqcollege.uq.edu.au/about/careers

About UQ College

UQ College Limited is a wholly owned subsidiary company and Registered Training Organisation (RTO) for the University of Queensland (UQ). UQ College provides domestic and international students with access to further and higher education through a range of pathway programs. These include English language, Foundation, Tertiary Preparation, and Bridging Programs, plus Vocational Education and Training (VET) programs.

UQ College prides itself on its carefully selected teaching and support staff, with all programs delivered and supported by specialist teams with extensive experience and industry connections. We aim to provide well-resourced teaching and learning environments and rewarding experiences that lead to excellent outcomes for our staff and students. Staff work collaboratively to create innovative strategies to support high-quality student learning, and the learning support necessary to enable students to overcome obstacles and succeed in their studies.

For more information, visit https://www.uqcollege.uq.edu.au/

AboutYou

You will have:

• Completion of a relevant qualification and/or demonstrated experience in admissions, administration or student services within an education or service-oriented environment.
• Experience using enterprise systems and software to maintain accurate records and extract or report data.
• Strong written, verbal and interpersonal communication skills, with the ability to provide professional and accessible advice to a diverse range of stakeholders.
• Demonstrated ability to investigate and resolve routine issues using sound judgement and initiative within established guidelines.
• Proven ability to manage competing priorities and meet deadlines in a high-volume environment while maintaining close attention to detail
• An understanding of the Australian education sector and its admissions, enrolment and compliance requirements.
• Knowledge of visa regulations, PRISMS, the Education Services for Overseas Students framework or related policies and procedures.
• Experience supporting international students in a higher education or pathway education setting
• Applicants should also hold a current Blue Card prior to commencing at UQ College or have an applicating pending.

Staff will be required to work 38 hours per week between the hours of 8:00 am and 6:00 pm Mon-Fri and will, on occasion, be required to work additional hours outside of these.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia,qualifications, Blue Card (Working with Children) Check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You mustmaintainunrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Maria Blesilda Garcia