Administrator (Therapy Coordinator)

APM (Australia); City Of Swan; In loco; AUD 55.000 - 75.000; Tempo pieno

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APM (Australia) is seeking a proactive Therapy Coordinator to be the friendly face for families and therapists in Ellenbrook. You’ll manage bookings, maintain records, and support the admin network while delivering excellent service.

In this role you’ll handle appointments (in-clinic and mobile), NDIS admin, accounts receivable, and correspond with families via phone, email, and web. A can-do attitude and strong organisation are essential.

Competenze

• Experience with practice management software (essential).
• Knowledge of NDIS admin requirements or similar funding packages.
• Strong communication and customer service skills.
• Confidence using Microsoft Excel, Outlook, and Word.

Mansioni

• Be the first point of contact for families reaching out to our service.
• Manage appointments for our team of therapists (in-clinic and mobile).
• Keep client records accurate and confidential.
• Respond to enquiries via phone, email, and web.

Conoscenze

Practice management software

NDIS admin requirements

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Administrator (Therapy Coordinator)- Ellenbrook

Be the friendly face that makes a big difference!

Join a team that’s passionate about creating brighter futures for People —and grow your career in a supportive, purpose-driven environment.

About the Role

We’re looking for a proactive, personable Therapy Coordinator with a strong “can-do” attitude to join our welcoming team. If you love being organised, thrive in a fast-paced environment, and enjoy helping people, this role is for you!

Why You’ll Love Working With Us

• Be part of a friendly, supportive clinic team that values YOU
• Work alongside a national admin network for bookings, invoicing, and NDIS updates
• Access ongoing training and career development opportunities
• Make a real impact in the lives of children and families every day

What You’ll Do

• Be the first point of contact for families reaching out to our service
• Manage appointments for our amazing team of therapists (in-clinic and mobile)
• Keep client records accurate and confidential
• Respond to enquiries via phone, email, and web
• Build strong relationships with clients and families
• Handle accounts receivable and NDIS claims
• Support therapists with admin tasks related to therapy
• General typing, data entry, and computer work

What You’ll Bring

• Experience with practice management software (essential)
• Knowledge of NDIS admin requirements or similar funding packages
• Strong communication and customer service skills
• Confidence using Microsoft Excel, Outlook, and Word
• Excellent time management and attention to detail
• A proactive mindset and commitment to continuous improvement

Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid