Therapy Coordinator - Impactful Admin in a Supportive Clinic

Early Start Australia; City Of Swan; On-site; AUD 55,000 - 65,000; Full time

Job summary

Early Start Australia in Ellenbrook is seeking a proactive Therapy Coordinator to join our friendly clinic team. You will be the first point of contact for families, coordinating in-clinic and mobile therapy appointments and maintaining confidential client records.

Bring experience with practice management software and NDIS admin knowledge, with strong communication skills and attention to detail to support therapists and families in delivering brighter futures.

Qualifications

• Experience with practice management software (essential).
• Knowledge of NDIS admin requirements or similar funding packages.
• Strong communication and customer service skills.
• Confidence using Microsoft Excel, Outlook, and Word.
• Excellent time management and attention to detail.
• A proactive mindset and commitment to continuous improvement.

Responsibilities

• Be the first point of contact for families.
• Manage appointments for therapists (in-clinic and mobile).
• Keep client records accurate and confidential.
• Respond to enquiries via phone, email, and web.
• Build strong relationships with clients and families.
• Handle accounts receivable and NDIS claims.
• Support therapists with admin tasks related to therapy.
• General typing, data entry, and computer work.

Skills

Practice management software

NDIS admin

Communication skills

Microsoft Excel

Attention to detail

Proactive mindset

Tools

MS Office

Job description

Early Start Australia in Ellenbrook is seeking a proactive Therapy Coordinator to join our friendly clinic team. You will be the first point of contact for families, coordinating in-clinic and mobile therapy appointments and maintaining confidential client records.

Bring experience with practice management software and NDIS admin knowledge, with strong communication skills and attention to detail to support therapists and families in delivering brighter futures.