Administrator - Automotive Workshop (Emerald Based)

Light Vehicle Solutions; Emerald; On-site; AUD 55,000 - 65,000; Full time

Job summary

Light Vehicle Solutions in Emerald, Queensland is seeking an Administrator to support an automotive workshop. This varied role combines workshop administration, customer service and vehicle/parts coordination.

You will work closely with the Workshop Manager and mechanics to help keep the workshop running efficiently, manage bookings, quotes and invoicing, and maintain accurate records. A stable, friendly team environment with opportunities to grow your skills is offered.

Qualifications

• Experience in administration, preferably within an automotive/mechanical environment.
• Highly organised and able to manage multiple tasks.
• Excellent communication and customer service skills.
• Confident using computers and Microsoft Office.
• Strong attention to detail.
• Able to work independently but also as part of a team.
• Reliable, professional and pride in work.
• Willing to travel to mine sites and Emerald area when required.

Responsibilities

• Managing customer enquiries by phone, email and in person.
• Booking vehicles into the workshop and coordinating appointments.
• Creating and maintaining job cards and work orders.
• Preparing quotes and obtaining customer approvals.
• Following up outstanding quotes and repair approvals.
• Processing invoices and assisting with accounts administration.
• Coordinating purchase orders and supplier invoices.
• Assisting with parts ordering and supplier communication.
• Keeping customers updated on the progress of their vehicles.
• Maintaining accurate workshop and customer records.
• Dropping off and picking up vehicles.

Skills

Administration

Customer service

Communication

Microsoft Office

Attention to detail

Teamwork

Driver's licence

Job description

Administrator - Automotive Workshop (Emerald Based)

This is a varied, hands-on role that combines workshop administration, customer service and vehicle/parts coordination. You will work closely with the Workshop Manager and mechanics to help keep the workshop running efficiently.

Key responsibilities

Managing customer enquiries by phone, email and in person

Booking vehicles into the workshop and coordinating appointments

Creating and maintaining job cards and work orders

Preparing quotes and obtaining customer approvals

Following up outstanding quotes and repair approvals

Processing invoices and assisting with accounts administration

Coordinating purchase orders and supplier invoices

Assisting with parts ordering and supplier communication

Keeping customers updated on the progress of their vehicles

Maintaining accurate workshop and customer records

Dropping of and picking up vehicles

About you

Has previous administration experience, preferably within an automotive, mechanical or similar environment

Is highly organised and able to manage multiple tasks

Has excellent communication and customer service skills

Is confident using computers and Microsoft Office

Has strong attention to detail

Can work independently but also enjoys being part of a team

Is reliable, professional and takes pride in their work

Can work in a busy environment and meet deadlines

Holds a current driver's licence and is comfortable driving company vehicles

Is comfortable travelling to mine sites and around the Emerald area when required

Full-time position with a stable and growing company

Competitive salary based on experience

Friendly and supportive team environment

Varied role combining administration and hands-on workshop support

Opportunity to develop your automotive and administration skills