Administrative Team Lead — Frontline Operations

Queensland Government; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual pay increases

12.75% employer superannuation

17.5% annual leave loading

Salary packaging

Employee wellness and assistance

Work-life balance and flexibility

Job summary

Queensland Government is seeking a seasoned administration supervisor to lead frontline support staff across CHQ units, including roster management and performance reviews. You will coordinate tasks, ensure efficient service delivery, and provide administrative support in urgent situations.

The role focuses on HR duties such as payroll, leave, training data, and maintaining confidential records, while aligning with quality and safety standards.

Qualifications

• Experience supervising administrative staff and managing workloads.
• Ability to coordinate payroll, leave processes and HR data.
• Strong MS Office skills and records management.

Responsibilities

• Supervise and manage administrative staff across CHQ divisions.
• Prepare rosters, workload planning, and relief coverage.
• Coordinate task allocation and operational outcomes for the team.
• Provide administrative support in emergent situations and ensure timely processing.
• Maintain confidential records and ensure compliance with patient information standards.
• Contribute to quality improvement and performance planning processes.

Skills

Staff supervision

Team leadership

Microsoft Office

Record keeping

Communication skills

Tools

HBCIS

Job description

Queensland Government is seeking a seasoned administration supervisor to lead frontline support staff across CHQ units, including roster management and performance reviews. You will coordinate tasks, ensure efficient service delivery, and provide administrative support in urgent situations.

The role focuses on HR duties such as payroll, leave, training data, and maintaining confidential records, while aligning with quality and safety standards.