Campus-Based Business Development Admin & Data Support

TAFE Queensland; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Job summary

TAFE Queensland is seeking a Business Development Administration Officer to provide comprehensive administrative support within the Business Development team at the Ashmore campus. The role includes data entry in CRM, handling enrolments, and facilitating efficient processes across Gold Coast campuses.

The successful candidate will assist with customer service, reporting, and contributing to operational improvements while upholding the organisation's values and culture.

Qualifications

• Experience in a similar administrative role.
• Knowledge of Vocational Education pathways and VETiS funding is desirable.

Responsibilities

• Provide administrative support to the Business Development portfolio.
• Input and maintain student data in the CRM.
• Assist enrolment processes and ensure compliance.
• Organise and prepare data for team reports.
• Handle enquiries via web, email and phone.
• Contribute to process improvements.
• Support transformation and cultural change.
• Promote values of showing initiative, working together, focusing on our customer and taking responsibility.

Skills

Administrative skills

CRM data entry

Microsoft Office

Communication

Customer service

Tools

CRM systems

Student Management Systems

Microsoft Office

Job description

TAFE Queensland is seeking a Business Development Administration Officer to provide comprehensive administrative support within the Business Development team at the Ashmore campus. The role includes data entry in CRM, handling enrolments, and facilitating efficient processes across Gold Coast campuses.

The successful candidate will assist with customer service, reporting, and contributing to operational improvements while upholding the organisation's values and culture.