Administrative Officer – Remote Community Corrections

Queensland Corrective Services; Mount Isa City; On-site; AUD 61,000 - 73,000; Full time

Benefits offered by this job

12.75% superannuation

Annual leave loading

Locality allowance

Rural & remote incentives

Professional development

Flexible working arrangements

Parental leave

Job summary

Queensland Corrective Services in Mount Isa (North West Queensland) is seeking a permanent full-time AO2 Administrative Officer for the district office reception. If you are customer-service focused and able to engage respectfully with clients and stakeholders, this role could be a rewarding entry into a public sector career.

The position supports administrative functions across Community Corrections and remote reporting centres, with duties including IT tasks, data entry, document preparation,

Qualifications

• IT skills at a competent level and willingness to learn new IT skills and use internal databases and Microsoft Office software.
• Planning and organising abilities to ensure tasks are completed within deadlines and in accordance with policies.
• Problem solving skills with the ability to apply a range of strategies and show initiative.
• Communication skills to listen, understand and speak clearly to a wide range of audiences; written skills to summarise information.
• Ability to handle confidential information with discretion and use sound judgement.
• Interpersonal, oral and written communication skills for gathering and providing information with stakeholders.
• Familiarity with acts and regulations; willingness to learn relevant policies.
• Basic admin skills including proficiency in MS Word, Excel, PowerPoint and databases.

Responsibilities

• Provide front-desk reception and customer support.
• Assist with administrative duties and data entry using internal databases and MS Office.
• Plan and organise tasks to meet deadlines and comply with policies and procedures.
• Support information management and communicate with stakeholders and clients.
• Assist with gathering and providing information over the phone and in person.

Skills

IT skills

Planning & organising

Problem solving

Communication

Written skills

Confidential handling

Interpersonal skills

MS Office

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Job description

Queensland Corrective Services in Mount Isa (North West Queensland) is seeking a permanent full-time AO2 Administrative Officer for the district office reception. If you are customer-service focused and able to engage respectfully with clients and stakeholders, this role could be a rewarding entry into a public sector career.

The position supports administrative functions across Community Corrections and remote reporting centres, with duties including IT tasks, data entry, document preparation,