Administrative Officer

Queensland Corrective Services; Mount Isa City; On-site; AUD 61,000 - 73,000; Full time

Benefits offered by this job

12.75% superannuation

Annual leave loading

Locality allowance

Rural & remote incentives

Professional development

Flexible working arrangements

Parental leave

Job summary

Queensland Corrective Services in Mount Isa (North West Queensland) is seeking a permanent full-time AO2 Administrative Officer for the district office reception. If you are customer-service focused and able to engage respectfully with clients and stakeholders, this role could be a rewarding entry into a public sector career.

The position supports administrative functions across Community Corrections and remote reporting centres, with duties including IT tasks, data entry, document preparation,

Qualifications

• IT skills at a competent level and willingness to learn new IT skills and use internal databases and Microsoft Office software.
• Planning and organising abilities to ensure tasks are completed within deadlines and in accordance with policies.
• Problem solving skills with the ability to apply a range of strategies and show initiative.
• Communication skills to listen, understand and speak clearly to a wide range of audiences; written skills to summarise information.
• Ability to handle confidential information with discretion and use sound judgement.
• Interpersonal, oral and written communication skills for gathering and providing information with stakeholders.
• Familiarity with acts and regulations; willingness to learn relevant policies.
• Basic admin skills including proficiency in MS Word, Excel, PowerPoint and databases.

Responsibilities

• Provide front-desk reception and customer support.
• Assist with administrative duties and data entry using internal databases and MS Office.
• Plan and organise tasks to meet deadlines and comply with policies and procedures.
• Support information management and communicate with stakeholders and clients.
• Assist with gathering and providing information over the phone and in person.

Skills

IT skills

Planning & organising

Problem solving

Communication

Written skills

Confidential handling

Interpersonal skills

MS Office

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Job description

# Administrative Officer**Queensland Corrective Services** (Organisation site ( https://corrections.qld.gov.au/ )) Northern Region; Community Corrections; Community Corrections & Specialist Operations; Mount IsaMt Isa Community Corrections are seeking a permanent full-time AO2 Administrative Officer for their busy district office reception area. If you are customer-service focused and committed to respectful and positive engagement with clients & stakeholders, this role could be for you. Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole and offers great remote area incentives and flexible work arrangements. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services. This isn’t just an admin role, it’s an opportunity to launch a rewarding career, supporting vital administrative functions in the district office and our remote reporting centres in Doomadgee and Mornington Island.## Job details| | || --- | --- || Position status | Permanent || Position type | Full-time || Occupational group | Administration || Classification | AO2 || Workplace Location | North West Qld || Job ad reference | QLD/701034/26 || Closing date | 09-Oct-2026 || Yearly salary | $60918 - $72554 || Fortnightly salary | $2335.00 - $2781.00 || Job duration | || Contact person | Anita Fahey || Contact details | Mobile: [phone] Access the National Relay Service |**The essential requirements for this role are:*** Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office Software* Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures* Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member* Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data* Ability to use judgement and discretion with confidential information* Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders* Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the office* Ability to acquire knowledge of relevant acts and regulations* Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology.**Qualifications, professional registration, conditions and other requirements:*** There are no mandatory requirements,* The incumbent may be required to travel on official business, and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.**INCENTIVES:*** An attractive salary package including 12.75% superannuation and annual leave loading* Locality Allowance and rural & remote incentives (for eligible locations)* Industry-leading training & support as well as promotional & development opportunities* Family support through parental leave & flexible working arrangements* Benefit from competitive remuneration & employment terms & conditions* Gain the satisfaction of working in a professional workforce committed to quality service delivery in the communityApplications to remain current for 12 months.Job Ad Reference: QLD/701034/26Closing Date: Friday, 9th October 2026