Administrative Officer

Freehold Property Group; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Ongoing training

Friendly working environment

Support from directors and senior team

Work phone support

Job summary

Freehold Property Group in Brisbane is seeking a motivated, detail-focused individual for a full-time role that leverages bilingual Mandarin and English communication. You will support a growing real estate team, handling client interactions, compliance tasks and process improvements in a collaborative environment.

While prior real estate experience is advantageous, the company will train the right attitude.

Qualifications

• Bilingual in Mandarin and English with strong communication skills.
• Ability to thrive under pressure, manage workflow and multi-task.
• Ethical, detail-oriented and proactive in a team environment.
• Experience with MYOB and Xero accounting software is essential.
• Willingness to learn, adapt to new systems and processes.

Responsibilities

• Handle client interactions with a focus on service quality.
• Assist with compliance management and process improvement initiatives.
• Support from director and senior staff in daily operations.
• Utilise Google Drive, Sheets, Docs and Microsoft Excel for tasks.
• Work autonomously and as part of a collaborative team.

Skills

Mandarin (fluent)

English (fluent)

Customer service

Attention to detail

Team collaboration

Tools

MYOB

Xero

Google Workspace

Microsoft Excel

Job description

Full-Time - Bilingual skills Required – fluent Mandarin and English Speaker

About Us:

With a dedicated team of dependable industry experts, Freehold Property Group provides a level of service and professionalism that stands head and shoulders above the rest. Our team has a strong track record of success, developing trust-based, enduring relationships through a reliable, honest and transparent approach. Due to growth, our team are looking for a motivated energetic and determined individual who is excited about building their career in real estate.

Our ideal candidate will be proactive, tech-savvy and diligent, with a meticulous eye for detail. You will have the ability to prioritise and multi-task, whilst keeping our clients at the forefront of everything you do. We are looking for someone who can work both autonomously and as part of a team and is keen to get involved in compliance management and process improvement initiatives to take your career to the next level.

Whilst previous real estate experience is a distinct advantage, it's not essential. We are more interested in smart, motivated and passionate individuals. We can teach you the skills if you bring the right attitude!

• Genuine Opportunities for growth and advancement
• Ongoing training
• Close-Knit and friendly working environment
• Support from the director, senior staff and colleagues
• Work phone support

Qualification and Experience:

• Ability to thrive under pressure and manage workflow
• Positive attitude, self-motivated and extremely keen to learn
• Must be an ethical person (including a great work ethic), attention to details
• Exceptional customer service, people and communication skills.
• Accounting Software: Myob and Xero System experience is essential

Bilingual skills – fluent Mandarin and English Speaker

• Enjoy working within a team environment.
• Professional presentation.

Tasks and responsibilities

• Process driven with impeccable attention to detail;
• A focused, driven and motivated personality;
• Previous real estate experience (highly desired but not essential);
• Previous experience in a similar role;
• Possess a strong work ethic and positive outlook;
• Ability to work effectively under pressure;
• Strong written and verbal communication skills;
• Ability to multi-task, prioritise and manage time effectively;
• Professional phone manner;
• Experience in Google and Microsoft platforms/applications, including Google Drive, Sheets, Docs, Slides, Gmail and Microsoft Excel, Word, etc.;
• Technically proficient and comfortable with new technologies;
• Willingness to learn and adapt to new tasks and systems;
• A team player;
• Possess exceptional follow-up;
• Punctual;
• Forward thinking, open to change & focused on continuous improvement;