Administrative Assistant - Process Improvement

Fremantle Ports; Fremantle; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Free onsite parking

Flexible working arrangements

Generous annual leave provisions

Salary packaging benefits

Ongoing training and development

Job summary

Fremantle Ports is seeking an Administrative Assistant (Process Improvement) to boost administrative effectiveness across the organisation by supporting day-to-day operations and identifying opportunities to streamline processes and systems. The role provides high-quality support to divisions and drives consistency, efficiency and continuous improvement.

You will coordinate procurement, manage corporate systems, organize events and assist with dashboards and reporting.

Qualifications

• Strong administrative and organisational skills with the ability to manage multiple priorities.

Responsibilities

• Provide efficient and professional administrative support to allocated business divisions.
• Coordinate purchase orders and procurement activities, ensuring compliance with organisational procedures and accurate cost allocation.
• Maintain knowledge of corporate systems and provide guidance and support to users.
• Coordinate divisional events, meetings, workshops and stakeholder functions, including venue bookings, catering and logistics.
• Assist with reporting requirements, including training compliance, dashboards and other operational reports.
• Coordinate equipment purchases, maintenance and administrative resources.
• Organise training bookings, registrations and associated administration.
• Provide document management support using corporate systems such as SharePoint and Content Manager.
• Assist with records management, data entry and contact management activities.
• Support Executive Assistants and divisional leaders with ad hoc administrative requirements.

Skills

Administrative coordination

Stakeholder engagement

Process improvement

Microsoft Office

SharePoint

Tools

SharePoint

Content Manager

Job description

Job Description

• Drive meaningful change by identifying smarter ways of working and helping streamline administrative processes across Fremantle Ports.
• Partner with stakeholders across the business, building strong relationships while supporting key operational and strategic initiatives.
• Be the go-to administration expert, combining exceptional coordination skills with continuous improvement to enhance efficiency and service delivery.

Fremantle Ports’ refreshed 2027 Strategic Plan marks an exciting new chapter for one of Australia’s most successful ports. Building on decades of expertise, we’re setting a bold vision for the future. If you’re passionate about making a difference, love working in a fast-paced environment, and are inspired by the opportunity to contribute to something bigger, this could be the role for you.

The Opportunity

The Administrative Assistant (Process Improvement) plays a key role in enhancing administrative effectiveness across Fremantle Ports by supporting day-to-day business operations while identifying opportunities to improve processes, systems and ways of working. The position provides high-quality administrative support to allocated divisions and acts as a valuable resource in driving consistency, efficiency and continuous improvement across the organisation.

Your Day-to-Day Impact

• Provide efficient and professional administrative support to allocated business divisions.
• Coordinate purchase orders and procurement activities, ensuring compliance with organisational procedures and accurate cost allocation.
• Maintain knowledge of corporate systems and provide guidance and support to users.
• Coordinate divisional events, meetings, workshops and stakeholder functions, including venue bookings, catering and logistics.
• Assist with reporting requirements, including training compliance, dashboards and other operational reports.
• Coordinate equipment purchases, maintenance and administrative resources.
• Organise training bookings, registrations and associated administration.
• Provide document management support using corporate systems such as SharePoint and Content Manager.
• Assist with records management, data entry and contact management activities.
• Support Executive Assistants and divisional leaders with ad hoc administrative requirements.

The Expertise You Bring

• Strong administrative and organisational skills with the ability to manage multiple priorities.
• High level of proficiency across the Microsoft Office Suite and business systems.
• Strong problem-solving and analytical capabilities.
• Ability to identify opportunities for improvement and implement practical solutions.
• Well-developed interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Experience using document management systems such as SharePoint and Content Manager would be advantageous.
• Experience with procurement systems and purchase order processing would be highly regarded.

What We Offer

Join Fremantle Ports and be part of a proud organisation with a rich history and culture that makes a significant contribution to the WA economy. Primarily based in Fremantle you’ll enjoy a unique workplace with stunning ocean views, rich heritage and striking architecture in the heart of the Victoria Quay precinct, which is currently undergoing exciting revitalisation.

• Free onsite parking and access to an onsite gym
• Flexible working arrangements that support work-life balance
• Generous annual leave provisions
• Salary packaging benefits
• Ongoing training and professional development opportunities
• A comprehensive health, wellbeing and employee support program
• The opportunity to contribute to the growth and success of one of Western Australia's leading ports.

Get to Know Us

Fremantle Ports is a commercially successful Government Trading Enterprise and one of Western Australia’s most important trade gateways, facilitating more than $45 billion in trade each year. We are driven by our CARE values: Collaboration, Accountability, Respect and Excellence; guiding how we work, deliver results, and support our people and community.

Salary: $85,811.64 Base + 12% Superannuation

Closing Date: 8 November 2026 at 5:00pm AWST.

Fremantle Ports is committed to fostering an inclusive and diverse workforce culture, underpinned by our Values of Collaboration, Accountability, Respect, and Excellence. We strive to attract, develop, and retain a high-performing workforce by providing supportive pathways and development opportunities. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged.