Administrative Assistant

Rentokil Initial; Canning; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Friendly environment

Staff benefits

Training programs

On-site parking

Job summary

GTE Track Spray, part of Rentokil Initial, is seeking an enthusiastic Office All Rounder based in Welshpool, Perth, WA on a permanent full-time basis. The role requires being in the Perth office Monday to Friday, handling daily admin and customer interactions.

You will report to the National Business & Compliance Manager, support service delivery teams, prepare reports, maintain records, and help keep operations running smoothly in a busy office environment.

Qualifications

• Experience in Business Support/Administration (essential).
• Excellent customer service skills (phone-based).
• Intermediate computer skills.
• Proficient in reporting and creating complex reports/data systems.
• Ability to work under pressure, multi-task and work autonomously.
• High attention to detail.
• Outstanding verbal and written communication skills.
• Love working in a team environment.

Responsibilities

• Liaising with customers via email and phone daily.
• Basic administration duties.
• Planning.
• Supporting office day-to-day operations.
• Cross-functionally work with service delivery teams to meet customer needs.
• Maintain accuracy and attention to detail in records and reports.
• Collation and preparation of reports.
• Maintain customer records and ensure compliance.

Skills

Customer service

Administrative

Planning

Reporting

Attention to detail

Communication

Team player

Tools

MS Office Suite

Reporting tools

Job description

GTE Track Spray has a great opportunity for an enthusiastic Office All Rounder to join our team based in Welshpool, Perth on a Permanent full-time basis.

We do require the successful candidate to be based in Perth, Western Australia as this role will be based out of our office in Welshpool. You will be required to come into the office Monday to Friday.

This role reports directly to the National Business & Compliance Manager and will see you utilise your administration experience to build customer relationships, work with technicians and stakeholders with day to day office duties.

Core responsibilities in the role include:

• Liaising with customers directly via email and phone calls on a daily basis
• Basic administration duties
• Planning
• Supporting the office team's day-to-day operations
• Work cross-functionally with the internal service delivery teams to ensure customer needs are being met.
• A high degree of attention to detail and accuracy.
• Collation and preparation of reports
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance
  

The ideal candidate will possess:

• Experience in working in Business Support/Administration (essential)
• Excellent customer service skills (phone based)
• Intermediate computer skills
• Proficient in reporting and creating complex report and analysis data systems for customized/individual reporting as required.
• Ability to work under pressure, multi-task and work autonomously
• High attention to detail
• Outstanding verbal and written communication skills
• Love working in a team environment
  

What is on offer:

• Competitive salary.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount programs with major retailers and stores.
• Comprehensive training via the company's in-house programs.
• Access to ample on-site car parking.

About GTE Track Spray (a Rentokil Initial company )

Over the last 25 years GTE has been the leading provider of vegetation control on the rail networks throughout Victoria, Western Australia, South Australia and NSW. With operational bases in Perth and Echuca (Victoria).