Administration Team Leader

Office of Public Prosecutions VIC; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Office of Public Prosecutions VIC in Melbourne is seeking an Administration Team Leader to guide a multidisciplinary team delivering high-quality legal and administrative support across the division. You will shape workforce planning, workflow management and reporting to support the CCAC Annual Plan.

You will lead, mentor and develop staff, ensure quality standards, coordinate workflows and drive continuous improvement through new technologies and better processes.

Qualifications

• Experience leading, coaching and developing administrative or support staff.
• Exceptional written and verbal communication, with ability to engage stakeholders at all levels.
• Strong problem-solving and analytical skills, with experience preparing reports and interpreting data.
• Experience implementing process improvements or technology solutions.
• Excellent organisational skills with ability to manage competing priorities and deadlines.
• Proactive and collaborative approach to stakeholder management.
• Commitment to delivering high-quality customer service and operational excellence.

Responsibilities

• Lead, mentor and develop a team of Legal Assistants, Paralegals and Legal Support Officers.
• Monitor and maintain quality standards across legal support functions.
• Coordinate workflows, resource allocation and file management processes.
• Drive continuous improvement initiatives and implement new technologies.
• Develop operational reports and performance metrics to inform decisions.
• Oversee counsel briefing processes and coordinate with stakeholders for timely delivery.
• Build relationships across the organisation to support priorities.

Skills

Team leadership

Coaching

Staff development

Organisational skills

Analytical skills

Written and verbal communication

Stakeholder engagement

Problem solving

Job description

Office of Public Prosecutions VIC – Melbourne VIC

Reporting to the Manager, CCAC, you will lead a multidisciplinary team of Legal Assistants, Paralegals and Legal Support Officers, ensuring the effective delivery of administrative and legal support services across the division. You will play a key role in workforce planning, workflow management, operational reporting and continuous improvement initiatives that support the delivery of the CCAC Annual Plan.

As Administration Team Leader, you will:

• Lead, mentor and develop a team of Legal Assistants, Paralegals and Legal Support Officers.
• Monitor and maintain quality standards across legal support functions.
• Coordinate workflows, resource allocation and file management processes to ensure operational priorities are met.
• Drive continuous improvement initiatives, process redesign and the implementation of new technologies.
• Develop meaningful operational reports and performance metrics to support informed decision-making.
• Oversee counsel briefing processes and coordinate with internal and external stakeholders to ensure timely and effective service delivery.
• Build strong relationships across the organisation to influence positive outcomes and support organisational priorities.

About you:

You are an experienced team leader with strong organisational and analytical capabilities and a commitment to service excellence. You thrive in a fast-paced environment and enjoy identifying opportunities to improve systems, processes and team performance.

To be successful in this role, you will bring:

• Demonstrated experience leading, coaching and developing administrative or support staff.
• Exceptional written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Strong problem-solving and analytical skills, including experience preparing reports and interpreting operational data.
• Experience implementing process improvements, technology solutions or business improvement initiatives.
• Excellent organisational skills and the ability to manage competing priorities and tight deadlines.
• A proactive and collaborative approach to stakeholder management.
• A commitment to delivering high-quality customer service and operational excellence.

About Us:

The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for conducting serious criminal prosecutions across Victoria on behalf of the Director of Public Prosecutions (DPP). Our team, consisting of over 475 skilled professionals, supports the work of the DPP, the Chief Crown Prosecutor, and Crown Prosecutors. We strive to be a criminal justice system leader and a dynamic organisation, continually adapting to deliver effective outcomes for our people and the community.

At the heart of the criminal justice system are people – practitioners and the community we serve. Our vision is to lead in legal excellence, fostering an innovative, supportive environment with a commitment to innovation, collaboration, and professional excellence.

In accordance with the VPS recruitment process all candidates are subject to complete a pre-employment misconduct screening declaration. Further information is available on the VPSC website: https://vpsc.vic.gov.au/resources/pre-employment-screening-misconduct-victorian-public-service/

The OPP is committed to building a diverse workforce and an inclusive culture. People from all cultural backgrounds are strongly encouraged to apply, particularly applicants of Aboriginal and Torres Strait Islander heritage, or those who may experience disability related barriers in securing employment.