Administration Team Leader

Victorian Government; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Victorian Government in Melbourne is seeking an Administration Team Leader to guide a multidisciplinary team delivering high-quality legal support within CCAC. You will drive workforce planning, workflow management, and performance reporting to align with the CCAC Annual Plan.

The role involves mentoring staff, maintaining quality standards, coordinating workflows, and implementing process improvements and new technologies to enhance service delivery.

Qualifications

• Demonstrated experience leading, coaching and developing administrative or support staff.
• Strong written and verbal communication with the ability to influence stakeholders.

Responsibilities

• Lead a multidisciplinary team of Legal Assistants, Paralegals and Legal Support Officers.
• Monitor and maintain quality standards across legal support functions.
• Coordinate workflows, resource allocation and file management processes to meet priorities.
• Drive continuous improvement initiatives, process redesign and technology implementation.
• Develop operational reports and performance metrics for decision-making.
• Oversee counsel briefing processes and coordinate with stakeholders for timely service delivery.

Skills

Team leadership

Stakeholder management

Analytical abilities

Communication skills

Process improvement

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/OPP/LP/1953128

We are seeking an experienced and motivated Administration Team Leader to lead the delivery of high-quality legal support services within the County Court Appeals & Contraventions (CCAC)

About the role:

Reporting to the Manager, CCAC, you will lead a multidisciplinary team of Legal Assistants, Paralegals and Legal Support Officers, ensuring the effective delivery of administrative and legal support services across the division. You will play a key role in workforce planning, workflow management, operational reporting and continuous improvement initiatives that support the delivery of the CCAC Annual Plan.

As Administration Team Leader, you will:

• Lead, mentor and develop a team of Legal Assistants, Paralegals and Legal Support Officers.
• Monitor and maintain quality standards across legal support functions.
• Coordinate workflows, resource allocation and file management processes to ensure operational priorities are met.
• Drive continuous improvement initiatives, process redesign and the implementation of new technologies.
• Develop meaningful operational reports and performance metrics to support informed decision-making.
• Oversee counsel briefing processes and coordinate with internal and external stakeholders to ensure timely and effective service delivery.
• Build strong relationships across the organisation to influence positive outcomes and support organisational priorities.

This is a 12 months fixed term role.

About you:

You are an experienced team leader with strong organisational and analytical capabilities and a commitment to service excellence. You thrive in a fast-paced environment and enjoy identifying opportunities to improve systems, processes and team performance.

To be successful in this role, you will bring:

• Demonstrated experience leading, coaching and developing administrative or support staff.
• Exceptional written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Strong problem-solving and analytical skills, including experience preparing reports and interpreting operational data.
• Experience implementing process improvements, technology solutions or business improvement initiatives.
• Excellent organisational skills and the ability to manage competing priorities and tight deadlines.
• A proactive and collaborative approach to stakeholder management.
• A commitment to delivering high-quality customer service and operational excellence.

About Us:

The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for conducting serious criminal prosecutions across Victoria on behalf of the Director of Public Prosecutions (DPP). Our team, consisting of over 475 skilled professionals, supports the work of the DPP, the Chief Crown Prosecutor, and Crown Prosecutors. We strive to be a criminal justice system leader and a dynamic organisation, continually adapting to deliver effective outcomes for our people and the community.

At the heart of the criminal justice system are people – practitioners and the community we serve. Our vision is to lead in legal excellence, fostering an innovative, supportive environment with a commitment to innovation, collaboration, and professional excellence.

Applications close on 11.59pm Thursday 5 November 2026

The OPP is committed to building a diverse workforce and an inclusive culture. People from all cultural backgrounds are strongly encouraged to apply, particularly applicants of Aboriginal and Torres Strait Islander heritage, or those who may experience disability related barriers in securing employment.