Team Leader Investigations

Office of the Public Advocate; Melbourne; On-site; AUD 129,000 - 141,000; Full time

Job summary

Office of the Public Advocate in Melbourne seeks a Team Leader Investigations to protect the rights of people with disability through thorough investigations and clear reports.

You will lead the investigations team, oversee complex and urgent investigations, coach staff, and ensure reports are accurate for tribunal and courts. This is a full-time, ongoing role in Victoria with a strong social purpose.

Qualifications

• Substantial, recent experience in complex investigations, including planning, interviews, evidence analysis and formal reports.
• Strong knowledge of disability, relevant laws and Victoria's human services, including the NDIS, mental health and aged care systems.
• Staff management experience and skills in coaching others, setting priorities and managing workloads.
• Sound judgement, calm leadership and the ability to solve problems, handle sensitive conversations and build trust.

Responsibilities

• Lead investigations that help protect the rights of people with disability.
• Guide a skilled team through complex cases.
• Use your judgement to shape reports that inform tribunal and court decisions.
• Build your leadership skills through work with a clear social purpose.
• Ongoing, full-time role earning $128,635 - $140,849 per year, plus super.

Skills

Leadership

Investigations

Policy analysis

Stakeholder engagement

Education

Advocacy / disability / human rights / law / policy qualification

Job description

Office of the Public Advocate – Melbourne VIC

The Victorian Public Advocate is empowered by law to promote and safeguard the rights and interests of people with disability.

The Public Advocate is supported by staff and volunteers at the Office of the Public Advocate (OPA), including guardians, policy and research officers, advice and education staff, legal officers, corporate and administrative staff, and more than 650 volunteers.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our organisation, we’d love to hear from you.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

If you are considering taking on a challenging, rewarding role that allows you to make a noticeable difference in the lives of others, we look forward to hearing from you.

• Lead investigations that help protect the rights of people with disability.
• Guide a skilled team through complex cases.
• Use your judgement to shape reports that inform tribunal and court decisions.
• Build your leadership skills through work with a clear social purpose.
• Ongoing, full-time role earning $128,635 - $140,849 per year, plus super.

About us

The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament which, has been established to protect the rights and enhance the position of people with disabilities in Victoria. OPA is a human rights organisation that promotes the diversity and inclusion of all people. OPA's vision is of a just and inclusive society that values and respects people from all walks of life and ages.

OPA promotes a workplace culture where disability, and diversity of gender identities, sexualities, faiths, ethnicities, and abilities are respected. OPA values a range of experience in its employees, including professional, volunteer and lived experience.

What you will do

As team leader investigations, you will lead the investigations team at the Office of the Public Advocate. You will help protect people's rights through thorough investigations and clear reports.

You will:

• manage complex and urgent investigations referred by the Victorian Civil and Administrative Tribunal or started by the Public Advocate
• oversee investigations and guide staff to prepare accurate reports for the tribunal and courts
• provide supportive leadership, coach staff and review their performance
• use data to share work fairly, track progress and resolve problems
• improve work practices and help your team meet legal duties and records requirements.

About you

You would ideally hold a qualification in advocacy, disability, human rights, law or policy. You do not need a mandatory qualification.

You should also have:

• substantial, recent experience in complex investigations, including planning, interviews, evidence analysis and formal reports
• strong knowledge of disability, relevant laws and Victoria's human services, including the NDIS, mental health and aged care systems
• staff management experience and skills in coaching others, setting priorities and managing workloads
• sound judgement, calm leadership and the ability to solve problems, handle sensitive conversations and build trust.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Philomena Butterworth-Boord at ***************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format at to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.