Administration Support Officer - Residential Care

Ozcare; Trebonne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Salary packaging (optional)

Private health insurance discounts

Uniform and laundry allowance

Employee Assistance Program

Job summary

Ozcare is seeking an Administration Support Officer at our Trebonne Aged Care Facility to manage reception and support a busy admin team. Weekend availability is required as part of the role to ensure smooth operations.

The position involves handling calls, emails, mail, and assisting with documentation and records while providing information on Ozcare's services to clients and staff.

Qualifications

• Certificate IV in Administration or equivalent experience.
• Excellent computer skills including Word, Excel, and Outlook.
• Current Police Screening Certificate and Queensland driver’s licence are required.

Responsibilities

• Handle reception and general administrative support.
• Manage incoming and outgoing mail.
• Provide information on Ozcare's products and services.
• Prepare detailed documents.
• Maintain accurate records and documentation.

Skills

Time management

Weekend availability

Professional phone manner

Autonomy

Roster management

Critical thinking

Education

Certificate IV in Administration

equivalent experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Ozcare has an opportunity available for an Administration Support Officer at our Trebonne Aged Care Facility.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team. We require weekend availability.

• General administrative support duties (including general reception, answering phones, emails etc)
• Management of incoming and outgoing mail
• Providing advice and information on Ozcare's products and services
• Preparing detailed documents
• Maintaining accurate records and documentation

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients. You will have:

• Excellent time management skills
• Available to work weekends
• A professional phone manner
• The willingness to go the extra mile
• Critical thinking and problem-solving skills
• The ability to work autonomously and ensure your tasks are completed on time
• Must have extensive rostering experience and be available to work a rotating roster
• Aged care experience an advantage

How You’ll Benefit

You’ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases
• Private health insurance discounts
• Uniform and laundry allowance
• Employee Assistance Program

Role Requirements

Current Police Screening Certificate Current Queensland drivers' licence Certificate IV in Administration or equivalent experience Excellent computer skills including Microsoft Word, Excel, and Outlook

• Current Police Screening Certificate
• Current Queensland drivers' licence
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel, and Outlook

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation.

First Nations applicants are strongly encouraged to apply