Administration Support Officer - Community Care

Ozcare Group; Bundaberg; Hybrid; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Salary packaging

Meal entertainment cards

Novated leases

5 weeks annual leave (plus loading)

Private health insurance discounts

Uniform and laundry allowance

Employee Assistance Program

Job summary

Ozcare is seeking a part-time Administration Support Officer in Bundaberg for the Community Care Branch to handle front desk and support a busy admin team. You will manage reception, calls, emails and assist with general administrative tasks.

We value accuracy, rostering experience and a proactive, customer-focused approach. Experience in aged care is desirable, and a rotating roster may be required.

Qualifications

• Excellent time management and professional phone manner.
• Experience with rostering and a rotating roster.
• Certificate IV in Administration or equivalent experience.
• Excel, Word and Outlook proficiency.

Responsibilities

• General administrative support including reception, phones and emails.
• Manage incoming and outgoing mail.
• Provide information on Ozcare's products and services.
• Prepare detailed documents and maintain records.

Skills

Time management

Phone etiquette

Problem solving

Autonomous work

Rostering

Aged care experience

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Ozcare has a Part-time opportunity available for an Administration Support Officer to assist the team in our Bundaberg Community Care Branch

Your Role

You'll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc).

• Management of incoming and outgoing mail.

• Providing advice and information on Ozcare's products and services.

• Preparing detailed documents.

• Maintaining accurate records and documentation.

Your Attributes

We're looking for a person who has what it takes to support our team to deliver exceptional services to our clients.

You will have:

• Excellent time management skills.

• A professional phone manner.

• The willingness to go the extra mile.

• Critical thinking and problem-solving skills.

• The ability to work autonomously and ensure your tasks are completed on time.

• Must have extensive rostering experience and be available to work a rotating roster.

• Experience working in aged care environment would be desirable.

How You'll Benefit

You'll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• Optional salary packaging, meal entertainment cards, and novated leases.

• 5 weeks annual leave (plus leave loading)

• Private health insurance discounts.

• Uniform and laundry allowance.

• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years)

• Current Queensland Drivers License.

• Financial experience (highly regarded)

• Certificate IV in Administration or equivalent experience.

• Excellent computer skills including Microsoft Word, Excel and Outlook.

We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.