Supervisor - Support Services

Queensland Health; Townsville City; On-site; AUD 72,000 - 75,000; Full time

Job summary

Townsville Hospital and Health Service in North Queensland invites applications for a Supervisor, Support Services Department. You will oversee the OO2 Operational Services Officers and ensure service delivery across Townsville facilities, including Townsville University Hospital campus and Kirwan Health campus.

Join a regional health service offering work-life balance, prospect for professional development and a supportive workplace culture, with a focus on safety and high standards of

Qualifications

• Possession of class C drivers' licence.
• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Responsibilities

• The Supervisor, Support Services Department, is responsible for the supervision of the OO2 Operational Services Officers (OSO) workforce and department service delivery across all facilities and sites in Townsville.

Skills

Driver's license (Class C)

Job description

Exciting opportunities available now with the Townsville Hospital and Health Service

About your new employer:

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits

• Salary range: $71,568 to $75,017 p.a. (OO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The Support Services Department delivers the essential operational services (environmental cleaning, patient services, waste, and linen) in support to clinical service delivery across the Townsville University Hospital campus, the Kirwan Health campus and four Townsville Community Health sites.

The Supervisor, Support Services Department, is responsible for the supervision of the OO2 Operational Services Officers (OSO) workforce and department service delivery across all facilities and sites in Townsville.

Requirements

• Possession of class C drivers' licence.
• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Enquiries are welcome; for a confidential discussion please contact: Amanda Douglas on (07) 4433 1***.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .