Administration Services Manager

Townsville Hospital and Health Service; Townsville City; On-site; AUD 112,000 - 122,000; Full time

Benefits offered by this job

4 to 6 weeks annual leave with 14%-17.

12.75% employer contribution to super

Salary Sacrificing options may be able

Job summary

Townsville Hospital and Health Service in Townsville, QLD is seeking an Administration Services Manager to lead the administration support services across the Surgical Service Group. You will manage administrative operations, lead staff, and drive improvements to processes and service delivery to support high-quality clinical care.

Join a team focused on efficient service delivery, staff development, and continuous improvement within a supportive workplace culture in regional North Queensland.

Qualifications

• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Responsibilities

• Lead the delivery of effective administration support services across the Surgical Service Group.
• Manage administrative operations and staff.
• Monitor performance and workloads, and drive improvements to processes and service delivery.
• Collaborate with managers and teams to support delivery of quality clinical care.

Skills

Staff management

Administration management

Process improvement

Performance monitoring

Job description

Townsville Hospital and Health Service – Townsville QLD

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the locations found within the Townsville HHS region provides vibrant and unique communities, affordable living, outdoor adventures, and a relaxed lifestyle. Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $111,993 to $121,853 p.a. (AO5)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity:

Join teh Surgical Service Group as anAdministration Services Managerand lead the delivery of effective administration support services across the service group. You'll manage administrative operations and staff, monitor performance and workloads, and drive improvements to processes and service delivery. Working closely with managers and teams, you'll help ensure administration services efficiently support the delivery of quality clinical care.

Requirements:

• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.