Supervisor - Support Services

Queensland Government; Townsville City; On-site; AUD 72,000 - 75,000; Full time

Benefits offered by this job

4–6 weeks annual leave

12.75% employer superannuation

Job summary

Townsville Hospital and Health Service seeks a Supervisor in the Support Services Department to oversee OO2 Operational Services Officers across Townsville facilities and ensure delivery of essential services.

Join a regional health network with career development pathways, vaccine‑preventable disease risk role, and mandatory pre‑employment checks; possession of a Class C driver's licence is required.

Qualifications

• Possession of a Class C driver's licence.
• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Responsibilities

• Supervise OO2 Operational Services Officers (OSO) workforce and department service delivery across all Townsville facilities and sites.
• Support Services Department delivers essential operational services in support to clinical service delivery.

Skills

Class C driver's license

Job description

About your new employer: Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $71,568 to $75,017 p.a. (OO3)
• 4 to 6 weeks annual leave
• 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity

The Support Services Department delivers the essential operational services (environmental cleaning, patient services, waste, and linen) in support to clinical service delivery across the Townsville University Hospital campus, the Kirwan Health campus and four Townsville Community Health sites.

The Supervisor, Support Services Department, is responsible for the supervision of the OO2 Operational Services Officers (OSO) workforce and department service delivery across all facilities and sites in Townsville.

Requirements

• Possession of class C drivers' licence.
• This is a Vaccine Preventable Disease (VPD) risk role.
• Probation period may apply.
• Pre-employment checks will be conducted.

Applications close: Thursday, 24 September 2026.