Administration Support Officer

Talent Connect Australia; Parramatta; On-site; AUD 69,000 - 83,000; Full time

Job summary

We are recruiting an Administration Support Officer for a busy NSW Government Department, based in Silverwater/Rhodes with an in-office work model.

The role focuses on email/enquiry management, record keeping, and stakeholder liaison in a fast-paced environment. It is a full-time, 12-month contract with an ASAP start and a pay rate of $50 per hour plus super. A current NSW Driver Licence is essential.

Qualifications

• Experience in administration, customer service or clerical support roles.
• Strong attention to detail and accuracy with sensitive records.
• Excellent organisational skills to manage competing priorities in a high-volume environment.
• Strong communication skills for liaison with internal/external stakeholders.
• Proficient with Microsoft Office applications and corporate systems.

Responsibilities

• Provide administrative and clerical support to day-to-day operations.
• Manage a high volume of emails and enquiries with timely responses.
• Coordinate and maintain accurate records and documentation across systems.
• Prepare reports and routine correspondence to required standards.
• Process external leave and work release documentation.
• Assist with purchasing, asset management and routine transactions.
• Liaise with stakeholders and external service providers to support outcomes.
• Maintain confidentiality and accuracy with sensitive information.
• Contribute to ongoing improvements of administrative processes.

Skills

Email management

Record keeping

Stakeholder liaison

Office software

Attention to detail

Tools

Microsoft Office

Job description

Administration Support Officer

NSW Government Department

Silverwater/ Rhodes – 5 days a weekin-office

$50 per hour + super

ASAP start for up to 12-months

Current NSW Driver Licence essential

We are currently partnering with a NSW Government Department to recruit an Administration Support Officer to join a busy operational team based in Silverwater/ Rhodes.

This position will provide day-to-day administrative and clerical support across a range of operational functions, with a strong focus on email and enquiry management, accurate record keeping, documentation processing and stakeholder liaison within a fast-paced environment.

About the role:

• Provide administrative and clerical support to assist the day-to-day operations of a busy team
• Manage and action a high volume of emails and enquiries, providing timely responses and escalating matters where required
• Coordinate and maintain accurate records, databases and documentation across internal systems
• Prepare reports, operational data and routine correspondence in line with required standards
• Process and maintain external leave and work release documentation, ensuring accuracy and completeness
• Assist with purchasing, asset management and routine administrative transactions
• Liaise with internal stakeholders and external service providers to resolve enquiries and support operational outcomes
• Maintain confidentiality and accuracy when handling sensitive information and documentation
• Support the ongoing improvement of administrative systems, processes and procedures

About you:

• Previous experience within administration, customer service or clerical support roles
• Strong attention to detail and accuracy, particularly when handling sensitive records and documentation
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines in a high-volume environment
• Strong communication skills with the ability to liaise professionally with a range of internal and external stakeholders
• Confident using Microsoft Office applications, particularly Word and Excel, and experienced in working with corporate systems
• Ability to work independently with minimal supervision while contributing effectively within a team
• Demonstrated professionalism, discretion and a strong commitment to maintaining confidentiality
• A proactive and adaptable approach, with the initiative to identify improvements and support operational outcomes
• Current NSW Driver Licence essential
• Previous experience within government or regulated environments highly regarded