Administration Support Officer

Victoria-Police; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Victoria Police seeks an Administration Support Officer within the Quality Education Division to provide high-quality administrative support and assist with planning, delivery, and completion of training programs. The role supports flexible working arrangements and works across the Victoria Police Academy campus in Glen Waverley.

The successful candidate will have experience maintaining administrative records, handling sensitive information, prioritising tasks under pressure, and delivering

Qualifications

• Experience maintaining administrative records across a range of IT systems.
• Ability to prioritise tasks and work effectively under pressure, both independently and within a team.
• Ability to work with sensitive information in a confidential environment.
• Demonstrated commitment to customer service and meeting stakeholder needs.

Responsibilities

• Providing high-quality day-to-day administrative support across the division.
• Coordinating and scheduling training programs.
• Organising events, accommodation and travel arrangements as required.
• Liaising effectively with internal business areas and key stakeholders.
• Managing enquiries via phone and email in a timely and professional manner.
• Maintaining accurate records using various systems and databases.

Skills

Administrative records management

Prioritisation under pressure

Confidential information handling

Customer service orientation

Tools

IT systems

Job description

The Administration Support Officer role sits within the Quality Education Division, part of People Development in the Our People directorate, and is responsible for delivering high‑quality administrative support across the division. This position plays a key role in supporting the planning, delivery and completion of training programs.

People Development plays a critical role within Victoria Police, focusing on building the skills, capability and confidence of employees to effectively lead and engage with the community. It is responsible for delivering comprehensive training and career development programs for all personnel, including police officers, Protective Services Officers (PSOs) and Police Custody Officers (PCOs), from initial recruit training through to advanced career stages.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Providing high‑quality day‑to‑day administrative support across the division
• Coordinating and scheduling training programs
• Organising events, accommodation and travel arrangements as required
• Liaising effectively with internal business areas and key stakeholders
• Managing enquiries via phone and email in a timely and professional manner
• Maintaining accurate records using various systems and databases

About You:

The successful candidate will ideally have the following skills and experience:

• Experience maintaining administrative records across a range of IT systems
• Ability to prioritise tasks and work effectively under pressure, both independently and within a team
• Ability to work with sensitive information in a confidential environment
• Demonstrated commitment to customer service and meeting stakeholder needs

Further Information:

• This position is located at Victoria Police Academy, 1 View Mount Rd Glen Waverley.
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
• The successful candidate will be required to undergo pre‑employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

For further information, please contact: Julian Litcanu on [phone] [e-mail]

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [e-mail] or on [phone].

Applications close Thursday 12 November 2026 at 11.59pm