Administration Support Officer

Southgate Salary Packaging; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits

Novated leasing opportunities

Onsite parking

EV charging

Career mentoring

Training opportunities

Staff activities

Casual Fridays

Birthday day off

Job summary

Southgate Salary Packaging – Port Melbourne VIC—an Administration Support Officer role is available to provide general administrative support across Salary Packaging, Fleet & Finance teams. You will draft emails, prepare client quotes, assist with quotes and finance applications, and liaise with dealers and suppliers to ensure timely progress.

You will join a team focused on accurate, timely client experiences and ongoing development within the financial services sector.

Qualifications

• A conscientious and proactive attitude.
• Excellent time management and organisational skills.
• High attention to detail, accuracy and compliance.
• Clear and professional communication, both written and verbal.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Drafting and sending email correspondence to suppliers and clients.
• Preparation of client quote summaries for sales and onboarding teams.
• Assisting with the preparation of client quotes.
• Preparation of finance applications, contracts and renovations.
• Obtaining finance payout letters and payment history.
• Liaising with financiers to follow up on applications and settlements.
• Liaising with external suppliers such as dealers, insurers and financiers.
• Liaising with dealers to source vehicles and coordinate delivery and finance settlement.
• Following up with dealers and suppliers for documentation and status updates.
• Assisting with invoice preparation and follow up with suppliers.
• Answering and redirecting phone calls.
• Sorting and managing internal files.
• Data entry and updating client database.
• Processing, scanning and filing documents.
• Providing general administrative support as required.

Skills

General administration

Microsoft Outlook

Microsoft Word

Microsoft Excel

Data entry

Attention to detail

Time management

Written and verbal communication

Teamwork

Education

Tertiary degree

Tools

Microsoft Office

Job description

Southgate Salary Packaging – Port Melbourne VIC

We are seeking aconscientious and well‑organisedAdministration Support Officer to join our team.

In this varied role, you will provide high qualitygeneral assistance and administrative support and to our Salary Packaging, Fleet & Finance teams.

Working closely with our Salary Packaging Consultants, you will help ensure that every client receives an accurate, timely and seamless experience.

This is an excellent opportunity to build practical experience in the financial services sector, with genuine pathways for ongoing development and career growth.

Your responsibilities will include:

• Drafting and sending email correspondence to suppliers and/or clients

• Preparation of client quote summaries for sales and onboarding teams

• Assisting with the preparation of client quotes

• Preparation of finance applications, contracts and renovations

• Obtaining finance payout letters and payment history

• Liaising with financiers to follow up on applications and settlements

• Liaising with external suppliers as required (eg. dealers, insurers, financiers)

• Liaising with dealers to source new vehicles and coordinate vehicle delivery and finance settlement

• Following up with dealers/suppliers for documentation and status updates

• Assisting with invoice preparation and follow up with suppliers

• Answering and redirecting phone calls

• Sorting and managing internal files

• Data entry and updating client database

• Processing, scanning and filing of documents

• Providing general administrative support as required

About You

You take pride in delivering accurate, high quality and timely work. You enjoy supporting your team across a varied range of tasks and are confident managing multiple priorities in a deadline-driven environment.

You will also bring:

• A conscientious and proactive attitude

• Excellent time management

• High attention to detail, accuracy and compliance

• Clear and professional communication (verbal and written)

• The ability to work independently and collaboratively within a team

• Proficiency in Microsoft Outlook, Word and Excel

• A tertiary degree will be highly regarded

Why Choose Southgate?

Southgate is a leading provider of Vehicle, Finance and Salary Packaging Solutions nationwide. A core part of our service focuses on developing Employee Benefits Programs for our clients, to create more attractive and rewarding employment environments for their staff.

Southgate has built a loyal customer base by striving to uphold ourphilosophy of bringing greater honesty, reliability and competitiveness to the financial services sector.

A key factor of our success is the training and development that we invest in our staff. We offer our team an Employee Benefits Program, excellent growth opportunities and a friendly and supportive working environment.

Employee Benefits

Working at Southgate, you can access our Employee Benefits Program, including:

• Salary Packaging to save on Income Tax (with Novated Leasing and lifestyle benefits).

• Electric Vehicles via Novated Lease – Income Tax and FBT free.

• Free onsite parking and EV charging.

• Amazing discounts on new cars and finance for you, your family and friends.

• Career growth pathways with mentoring from senior managers.

• Personal development and training opportunities.

• Staff breakout areas including Onsite Gym, Pilates Room, Cinema Room, Pool Table, Gaming, BBQ and more.

• Staff incentives and rewards

• Regular staff activities

• Casual Fridays

• Birthday day off

Applications will be treated as strictly confidential.

NO RECRUITMENT AGENCIES.