Administration Support Officer

Ozcare Port Douglas Aged Care Facility; Mackay Regional; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Salary packaging options

Private health insurance discounts

Uniform and laundry allowance

Employee Assistance Program

Job summary

Ozcare Mackay Aged Care Facility is hiring a casual Administration Support Officer. You will manage our reception, support the administration team, and handle phones, emails, mail, and documentation. The role requires weekend shifts on a rotating roster, with additional shifts as needed.

Ideal candidates will have strong time management, a professional phone manner, and the ability to work autonomously. Prior rostering and aged care experience are desirable.

Qualifications

• Excellent time management and organisational skills.
• Professional phone manner and clear communication.
• Ability to work autonomously and meet deadlines.
• Experience with rostering is advantageous.

Responsibilities

• Manage reception and frontline administration.
• Handle incoming/outgoing mail and communications.
• Provide information on Ozcare products and services.
• Prepare detailed documents and maintain records.

Skills

Time management

Phone etiquette

Autonomy

Roster management

Problem-solving

Education

Certificate IV in Administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Ozcare has a casual opportunity available for an Administration Support Officer based out of our Mackay Aged Care Facility. This role will require you to work one weekend per fortnight, with opportunities for additional shifts to cover planned and unplanned leave.

Your Role

You’ll be the first point of contact for the service, managing our reception and being part of a busy administration team who provide professional and efficient support to the team.

Your tasks will include:

• General administrative support duties (including general reception, answering phones, emails etc).
• Management of incoming and outgoing mail.
• Providing advice and information on Ozcare’s products and services.
• Preparing detailed documents.
• Maintaining accurate records and documentation.

Your Attributes

We’re looking for a person who has what it takes to support our team to deliver exceptional services to our clients. You will have:

• Excellent time management skills.
• A professional phone manner.
• The willingness to go the extra mile.
• Critical thinking and problem-solving skills.
• The ability to work autonomously and ensure your tasks are completed on time.
• Must have extensive rostering experience and be available to work a rotating roster.
• Experience working in aged care environment would be desirable.

How You’ll Benefit

• Optional salary packaging, meal entertainment cards, and novated leases.
• Private health insurance discounts.
• Uniform and laundry allowance.
• Employee Assistance Program.

Role Requirements

• Police Screening Certificate (with validity in past 3-years)
• Current Queensland Drivers License
• Certificate IV in Administration or equivalent experience
• Excellent computer skills including Microsoft Word, Excel and Outlook.

We’re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming AllWe welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.