Administration Services Team Lead: Drive Impact

Friendly Society Private Hospital Bundaberg; Queensland; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging options up to $15,900

Meals and entertainment allowance $2,?

Job summary

Friendly Society Private Hospital Bundaberg is seeking a Team Leader – Administration Services to oversee the Administration team, coordinate service delivery, and drive policy and procedure development. The role focuses on rostering, staff supervision, and ensuring high-quality patient-focused administration.

Applicants should demonstrate leadership and experience in hospital administration, with strong communication and computer skills.

Qualifications

• Experience in leading a team in a healthcare setting
• Knowledge of hospital administration processes and patient management systems
• Advanced computer literacy with rostering and hospital software

Responsibilities

• Oversee fortnightly rosters and manage staff leave and replacements
• Provide orientation and training to new employees
• Review and maintain administrative processes and procedures
• Guide staff performance, mentoring and development
• Stay updated on health fund verifications and admission processes
• Complete daily and monthly statistical reporting

Skills

Team leadership

Rostering management

Performance coaching

Customer service

Interpersonal skills

Medical terminology

Hospital administration

Education

Business Management degree (desirable)

Tools

WebPAS

Computerised rostering

Job description

Friendly Society Private Hospital Bundaberg is seeking a Team Leader – Administration Services to oversee the Administration team, coordinate service delivery, and drive policy and procedure development. The role focuses on rostering, staff supervision, and ensuring high-quality patient-focused administration.

Applicants should demonstrate leadership and experience in hospital administration, with strong communication and computer skills.