Healthcare Admin Team Lead | Rostering & Training

The Friendly Society Private Hospital; Queensland; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 per yr

Meals & entertainment subsidy $2,650/​

Job summary

The Friendly Society Private Hospital in Bundaberg, QLD is seeking an experienced Team Leader – Administration Services to lead, support and guide the Administration team. You will coordinate the service area, manage rostering, training, processes and reporting, and ensure patient-focused service.

Key requirements include demonstrated leadership, ability to liaise with patients and staff, knowledge of hospital administration and medical terminology, and proficiency with rostering and patient

Qualifications

• Proven experience leading and motivating an administration team.
• Strong ability to engage with patients and staff to deliver high-quality service.
• High level knowledge of medical terminology and hospital administration practices.

Responsibilities

• Oversee fortnightly rostering and staff leave to maintain coverage.
• Provide orientation and training to new employees.
• Ensure administrative processes and procedures are reviewed and maintained.
• Monitor staff performance and provide mentoring and development.
• Maintain knowledge of health fund verifications and admission processes.
• Complete daily and monthly statistical reporting.

Skills

Team leadership

Roster management

Staff supervision

Customer service

Interpersonal skills

Independent work

Adaptability

Education

Business Management (tertiary)

Tools

WebPAS

Hospital management software

Job description

The Friendly Society Private Hospital in Bundaberg, QLD is seeking an experienced Team Leader – Administration Services to lead, support and guide the Administration team. You will coordinate the service area, manage rostering, training, processes and reporting, and ensure patient-focused service.

Key requirements include demonstrated leadership, ability to liaise with patients and staff, knowledge of hospital administration and medical terminology, and proficiency with rostering and patient