Administration & Scheduling Coordinator

Steadfast Solar; Adelaide; On-site; AUD 55,000 - 70,000; Full time

Job summary

Steadfast Solar is seeking a full-time office-based administrator to support reception, scheduling and customer service from our Regency Park headquarters. You will assist three brands with front-of-house duties and back-office administration.

You will coordinate with electricians and installation teams, maintain CRM records and handle paperwork, while ensuring accurate documentation and timely communication across departments.

Qualifications

• The role requires prior administration, scheduling or coordination experience.
• It demands confident communication with customers, electricians and tradespeople.
• It requires high organisation and the ability to manage competing priorities.
• It requires excellent attention to detail.
• It suits a fast-paced environment where schedules can change.
• It expects ownership to complete tasks and good independent judgement.
• It invites quick learning of new systems and processes.
• It requires clear, professional communication and reliability.
• It values alignment with our Christian faith and organisational values.

Responsibilities

• Provide reception and front-of-house support across the business.
• Respond to customer inquiries by phone and email; schedule installations.
• Update CRM with job and customer information; process paperwork.
• Coordinate installation schedules with electricians and teams.
• Maintain accurate job records and documentation.
• Support solar and electrical teams with general administration.
• Ensure information is recorded and communicated accurately.

Skills

Administration

Scheduling

Customer service

Front-of-house

CRM

Education

Certificate IV in Office Administration

Tools

MS Office

CRM software

Google Workspace

Job description

Steadfast Solar | PowerHub SA | Fidens

Full-Time | Monday to Friday | 9:00am – 5:30pm

About Us

Steadfast Solar, PowerHub SA and Fidens are three growing South Australian businesses operating from our brand-new shared headquarters in Regency Park.

About The Role

This is a full-time office-based role working Monday to Friday from our Regency Park headquarters.

You will provide administration support across several departments while also assisting with front-of-house reception duties.

Approximately two days per week, you will work as a co-host of our central reception area, supporting all three businesses operating from the office.

The remaining time will involve a variety of administration, scheduling, customer service and office support responsibilities.

No two days will be exactly the same.

Key Responsibilities

Reception & Front of House

• Greeting customers, suppliers and visitors
• Answering and directing incoming phone calls
• Managing incoming and outgoing mail and deliveries
• Maintaining a professional and welcoming reception area
• Supporting the shared reception function across multiple businesses

Administration & Customer Service

• Responding to customer enquiries by phone and email
• Assisting customers with installation and scheduling queries
• Following up customers for outstanding information
• Updating job information and customer records within our CRM
• Processing customer and installation paperwork
• Maintaining accurate job records and documentation
• Providing general administration support to the solar and electrical teams
• Ensuring information is accurately recorded and communicated

Scheduling Coordination

• Communicating with customers to arrange suitable solar, battery and electrical installations
• Coordinating schedules with electricians and installation teams
• Managing the installation calendar and upcoming jobs
• Rescheduling jobs when required and keeping customers and electricians informed
• Monitoring upcoming installations and identifying issues before they affect the schedule
• Ensuring required documentation and approvals are in place prior to installation
• Coordinating with the team to ensure appropriate stock and equipment are available before each job

What We’re Looking For

We are looking for someone who is organised, confident, dependable and professional.

The successful candidate will ideally:

• Have previous administration, scheduling or coordination experience
• Be confident communicating with customers, electricians and tradespeople
• Be highly organised and able to manage competing priorities
• Have excellent attention to detail
• Be comfortable working in a fast paced environment where schedules can change
• Take ownership and follow tasks through to completion
• Be able to work independently and use good judgement
• Be confident learning new systems and processes
• Communicate professionally and clearly
• Be reliable, accountable and have a strong work ethic
• Respect and align with our Christian faith and organisational values

Previous experience within solar, electrical, construction, trades or field services would be highly regarded.

Why Join Us?

• Full time, Monday to Friday position
• Join growing South Australian solar and electrical businesses
• Genuine responsibility and ownership of the installation schedule
• Opportunity to develop within the solar and renewable energy industry
• Career growth as the businesses continue to expand

Competitive salary package based on experience.