Administration & Scheduling

Millennium Glass; Gold Coast City; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time, Monday-to-Friday

Supportive team environment

Training and development

Career progression

Gold Coast based

Descrizione del lavoro

Millennium Glass on the Gold Coast is seeking an Administration & Scheduling Coordinator to keep our busy installation and measuring schedules running smoothly. You will coordinate jobs, appointments and daily workloads while ensuring customers are informed and teams have what they need to complete work efficiently.

This hands-on role requires superb organisation, reliability and the ability to multitask in a fast-paced environment.

Competenze

• Experience in administration, scheduling or coordination.
• Experience in building/construction/manufacturing or trades.
• Excellent organisational and time-management skills.
• Strong computer skills and ability to learn new systems quickly.
• Confident and professional telephone communication skills.
• Excellent data entry accuracy and attention to detail.
• Ability to multitask and manage competing priorities.
• Proactive problem-solving and cross-team communication.
• Calm, organised and professional under pressure.

Mansioni

• Coordinate and manage daily installation and measuring schedules.
• Organise jobs, appointments and daily workloads with installation teams.
• Communicate with customers, builders and contractors about bookings and progress.
• Liaise with sales and factory teams to ensure readiness for installation.
• Handle incoming calls, emails and customer enquiries.
• Provide updates on scheduling changes, delays and timeframes.
• Monitor job progress and follow up outstanding work.
• Assist with customer service enquiries and problem-solving.
• Maintain accurate job records and scheduling data.
• Support general administration and order processing.
• Identify opportunities to improve scheduling processes and efficiency.

Conoscenze

Administration experience

Scheduling coordination

Construction industry

Customer communication

Time management

Strumenti

ServiceM8

Descrizione del lavoro

Join Our Growing, Family-Owned Gold Coast Business!

Are you highly organised, a great communicator and someone who thrives in a busy, fast-paced environment?

Millennium Glass is looking for a motivated and proactive Administration & Scheduling Coordinator to join our growing team!

We are a well-established, family-owned business specialising in the manufacture and installation of quality glass and aluminium products across the Gold Coast.

We pride ourselves on our quality workmanship, exceptional customer service and strong team culture.

We are looking for someone who enjoys being busy, takes ownership of its work and has the confidence to coordinate people, manage changing priorities and keep things running smoothly.

This is a varied, hands-on position where you will work closely with our installation teams, sales representatives, factory staff and customers, while also supporting other areas of our administration department.

About the Role

You will play a key role in the day-to-day coordination of our installation and measuring schedules, ensuring jobs are organised, customers are informed and our teams have everything they need to complete their work efficiently.

Your responsibilities will include:

• Coordinating and managing daily installation and measuring schedules.
• Working closely with our installation teams to organise jobs, appointments and daily workloads.
• Communicating with customers, builders and contractors regarding bookings, installation dates and job progress.
• Liaising with our sales representatives and factory team to ensure jobs are ready for installation.
• Managing incoming phone calls, emails and customer enquiries.
• Proactively updating customers on scheduling changes, delays and expected timeframes.
• Monitoring job progress and following up outstanding work to ensure jobs continue moving forward.
• Assisting with customer service enquiries, installation follow-ups and problem-solving.
• Maintaining accurate job records, customer information and scheduling details.
• Supporting general administration, order processing and other areas of the business as required.
• Identifying opportunities to improve scheduling processes, communication and overall efficiency.

About You

We are looking for someone who is confident, organised, reliable and enjoys working as part of a team.

Ideally, you will have:

• Previous experience in administration, scheduling or a coordination role.
• Experience within the building, construction, manufacturing or trades industry (highly regarded).
• Excellent organisational and time-management skills.
• Strong computer skills and the ability to learn new systems quickly.
• Confident and professional telephone communication skills.
• Exceptional attention to detail and accurate data entry skills.
• The ability to multitask and manage competing priorities.
• Strong problem-solving skills and a proactive approach to finding solutions.
• The confidence to communicate with different teams and keep everyone informed.
• A positive attitude, strong work ethic and willingness to help wherever needed.
• The ability to remain calm, organised and professional under pressure.

Experience using job management software such as ServiceM8 will be an advantage, but is not essential.

We are happy to provide training to the right person who demonstrates initiative, a willingness to learn and the right attitude.

What We Offer

• Full-time, Monday-to-Friday position.
• A supportive, friendly and family-owned team environment.
• A varied and rewarding role where no two days are the same.
• Ongoing training and professional development.
• Opportunities for career progression as our business continues to grow.
• The opportunity to work across different areas of the business and expand your skills.
• An established business with a strong reputation on the Gold Coast.

Why Join Millennium Glass?

At Millennium Glass, we believe our team is what makes our business successful.

We value employees who take initiative, communicate openly, support their teammates and take pride in doing their job well.

This isn't just a position answering phones or completing paperwork. You will be an important part of our daily operations, helping coordinate our teams, support our customers and keep the business running efficiently.

If you enjoy being the person who keeps everything organised, loves solving problems and wants to be part of a supportive and growing business, this could be the perfect opportunity for you.