Administration & Sales Support PA

Australian Garages and Sheds; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Full time

Job summary

Australian Garages and Sheds is seeking an organised Administration & Sales Support PA to join our busy Sunshine Coast team. The role provides PA and administrative support to the Administration Manager, handles day-to-day office operations, and assists the sales team with customer and shed enquiries.

The ideal candidate has experience in administration, customer service or sales support, with strong communication skills and the ability to manage multiple tasks.

Qualifications

• Experience in administration, personal assistance, customer service or sales support is highly regarded.
• Previous experience within construction, building, shed or trade industry would be advantageous, but isn't essential for the right person.
• Experience with Microsoft Office, CRM systems, Xero, Adobe and DocuSign would also be beneficial.

Responsibilities

• Providing PA and administrative support to the Administration Manager.
• Assisting with general day-to-day office operations.
• Answering incoming phone calls and responding to emails.
• Assisting the sales team with customer and shed enquiries when required.
• Providing administrative support to the sales team.
• Updating our CRM with customer details, notes and project information.
• Coordinating information between customers, sales, drafting, manufacturing and construction.
• Assisting with invoicing and basic accounts administration.

Skills

Highly organized

Attention to detail

Customer service

Phone & email communication

Proactive / initiative

Team player

Tools

Microsoft Office

CRM systems

Xero

Adobe

DocuSign

Job description

Australian Garages and Sheds - Kunda Park QLD

Australian Garages & Sheds Sunshine Coast, QLD Full-Time | Office Based

Australian Garages & Sheds is looking for an organised, confident and proactive Administration & Sales Support PA to join our busy team.

Working closely with our Administration Manager, this is a varied, hands‑on position providing support across administration, customer service, project coordination and sales support.

We're looking for someone who enjoys being busy, can confidently communicate with customers, has excellent attention to detail and, most importantly, can take ownership of tasks and follow them through.

About the Role

Your day-to-day responsibilities will include:

Providing PA and administrative support to the Administration Manager

Assisting with general day-to-day office operations

Answering incoming phone calls and responding to emails

Assisting our sales team with customer and shed enquiries when required

Providing administrative support to the sales team

Following up customers for information and documentation

Preparing and sending customer documentation, contracts and correspondence

Assisting with quotes and proposals when required

Maintaining accurate customer and project records

Updating our CRM with customer details, notes and project information

Able to complete construction contracts for new clients

Managing DocuSign documentation and electronic files

Liaising with customers throughout different stages of their projects

Assisting with project scheduling and coordination

Coordinating information between customers, sales, drafting, manufacturing and construction

Following up outstanding approvals, information, documentation and payments

Assisting with invoicing and basic accounts administration

General data entry, filing and office administration

Helping keep our projects, customers and office organised and moving forward

About You

We're looking for someone who is:

Highly organised with strong attention to detail

Confident and professional on the phone

Friendly and approachable with excellent customer service skills

A strong written and verbal communicator

Comfortable working in a fast‑paced environment

Able to juggle multiple tasks and changing priorities

Proactive and willing to take initiative

Able to work independently while also being a strong team player

Confident following up customers and getting the information they need

Reliable and able to follow tasks through to completion

Comfortable learning new systems and processes

Someone who sees what needs doing and gets on with it

Experience in administration, personal assistance, customer service or sales support is highly regarded.

Previous experience within the construction, building, shed or trade industry would be advantageous, but isn't essential for the right person.

Experience with Microsoft Office, CRM systems, Xero, Adobe and DocuSign would also be beneficial.

What We're Looking For

This is not a repetitive administration role!

Australian Garages & Sheds is a busy environment where priorities can change throughout the day. You may be assisting with customer enquiries in the morning, preparing project documentation, helping the sales team during a busy period and coordinating information for upcoming projects in the afternoon.

We're looking for someone who can become a reliable right hand to our Administration Manager while also being a helpful and dependable support across the wider team and that's willing to grow with the role as there's room for job progression!

You don't need to know everything from day one. What matters is that you're organised, willing to learn, confident communicating with people and able to take ownership of your responsibilities.

If you're someone who loves keeping things organised, enjoys variety and wants a role where you can become an important part of the day-to-day running of a business, we'd love to hear from you.

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