Administration / Receptionist Role

Modern Truck Repairs; Melbourne; Sur place; AUD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

9 am to 5:15 pm hours

Modern, fully equipped office

Low staff turnover team

Ibodyshop/Xero training

Immediate start available

Résumé du poste

Modern Truck Repairs in Laverton North, Victoria, is seeking a friendly Receptionist/Administration Officer for a full-time position. You will be the first point of contact, manage calls, liaise with insurers, and handle invoicing and admin tasks to move jobs from start to finish.

The role requires strong communication, attention to detail, and the ability to multitask in a busy workshop environment. Training on Xero and Ibodyshop will be provided, with an immediate start for the right candidate.

Qualifications

• Previous experience in a reception or administrative role.
• Strong communication with insurers and clients.
• High attention to detail with data entry and paperwork.
• Basic understanding of accounting or invoicing.
• Positive, organized, multitasking mindset.

Responsabilités

• Welcome clients and manage incoming calls and inquiries.
• Liaise with insurance providers to track claims.
• Prepare completed jobs for invoicing with accurate paperwork.
• Generate and issue invoices when jobs are finished.
• General admin, filing and data entry to support the team.

Connaissances

Reception experience

Communication skills

Data entry

Invoicing basics

Attention to detail

Outils

Xero

Ibodyshop

Description du poste

Modern Truck & Trailer Repairs, Laverton North, Victoria | Full-time, Permanent, $65,000 – $80,000 + Super. Salary is negotiable for the right candidate.

Are you experienced as a first point of contact? Ready for a stable, well-paid role? We want to hear from you.

THE OPPORTUNITY

Modern Truck Repairs is a trusted Heavy Vehicle Smash Repair Workshop serving fleets, owner-operators, and insurers across Victoria. We are seeking a highly organized and proactive Receptionist / Administration Officer to join our busy team in Laverton North. You will be the friendly face of our business while also assisting in the administrative processes required to see jobs through from start to finish.

Key Responsibilities:

Reception Duties: Acting as the first point of contact for clients, greeting visitors, and managing incoming phone calls and inquiries.

Insurance Liaison: Working directly with insurance companies to track and follow up on insurance claim authorities, as well as chasing up specific claim details.

Job Preparation: Preparing completed jobs for invoicing, ensuring all necessary documentation is accurate.

Invoicing: Generating and issuing invoices once jobs are finished.

General Admin: Assisting with filing, data entry, and providing ad-hoc support to the wider team.

To Be Successful, You Will Need:

Previous experience in a reception or administrative role.

Strong communication skills with the confidence to liaise effectively with insurance providers and clients.

High attention to detail, particularly with data entry and processing paperwork.

Basic understanding of accounting or invoicing is highly regarded.

A positive, organized, and multitasking-oriented mindset

What we offer:

• Full-Time Position - 9 am to 5.15 pm
• Modern, fully equipped office
• Supportive and experienced team — low staff turnover
• Software training (Ibodyshop / Xero)
• Immediate start available for the right candidate

ABOUT US

Modern Truck Repairs has been repairing heavy vehicles across Victoria for over 50 years. We work with some of Australia's leading transport operators and have built our reputation on quality workmanship and fast turnarounds. Our Reception / Administration team is central to that success—respected, trusted, and fully supported to do their best work every day.

Only candidates with the right to work in Australia and a current driver's licence will be considered.