Administration Officer - Youth Support Services

Wesley Mission Queensland Limited; Logan City; On-site; AUD 39,113,000 - 44,700,000; Part time

Benefits offered by this job

Salary packaging

Private health insurance discounts

Gym membership discounts

Travel discounts

Job summary

Wesley Mission Queensland is seeking an Administration Officer for the Youth Support Services at the Eagleby Neighbourhood Centre. The role provides administrative support, data entry, and helps maintain office operations, supplies and processes.

You will handle front-of-house reception, referrals, and intake contact, while supporting the team and engaging with community members. The position is fixed-term part-time (19.5 hours per week) until 26 March 2027, offering a collaborative team

Qualifications

• Completed Certificate IV in Human Services or equivalent.
• Current and valid Paid Blue Card.
• High level communication skills and demonstrated ability to engage with community members efficiently and effectively.
• Excellent organisational skills and the ability to manage competing tasks.
• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy).
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver's Licence and willingness to travel for work.

Responsibilities

• Undertaking front of office reception work including answering phone enquiries, taking messages and referrals and providing appropriate reception support.
• Providing administrative support to leaders in the delivery of Youth and Family program activities.
• Processing all referrals and initial intake contact with referred persons, including any follow up contacts required.
• Facilitating and building effective and positive relationships with all internal and external stakeholders.
• Supporting organisational management meetings in an administrative capacity.

Skills

Communication skills

Organisational skills

Driver's licence

Education

Certificate IV in Human Services

Job description

Your Role as Administration Officer - Youth Support Services

In this role you will provide administrative support to the Youth Support Services program at our Eagleby Neighbourhood Centre location. The role will assist with data entry, administrative support to the team and maintaining the office including supplies, resources and processes.

Key responsibilities of this role include

• Undertaking front of office reception work including answering phone enquiries, taking messages and referrals and providing appropriate reception support.
• Providing administrative support to leaders in the delivery of Youth and Family program activities.
• Processing all referrals and initial intake contact with referred persons, including any follow up contacts required.
• Facilitating and building effective and positive relationships with all internal and external stakeholders.
• Supporting organisational management meetings in an administrative capacity.

This is a Fixed-Term Part-Time opportunity until 26/03/2027. The role consists of 19.5 hours per week.

What We Offer

Salary Packaging: Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.

Team Culture

Be part of a collaborative and supportive team that values your skills and wellbeing.

Perks and Benefits

• We love our employee benefits, and you'll love them too!
• Get discounts on private health insurance, gym memberships and travel and so much more

Career Advancement Opportunities

We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.

What We’re Looking For

• Completed Certificate IV in Human Services or equivalent.
• Current and valid Paid Blue Card.
• High level communication skills and demonstrated ability to engage with community members efficiently and effectively.
• Excellent organisational skills and the ability to manage competing tasks.
• Proof of COVID-1 9 vaccination status (or as required by legislation and WMQ policy)
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver's Licence and willingness to travel for work.

Wesley Mission Queensland

Wesley Mission Queensland brings together people who want to make a difference in the lives of others. We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. People with passion, connected by hope for a more compassionate, just and inclusive society is our story - what's yours?