Administration Officer - Sleep Disorders Centre

Queensland Health; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Career development

Flexible work-life balance

Salary increments annually

Superannuation up to 12.75%

Job summary

Queensland Health is seeking an experienced Administration Officer to join the Sleep Disorders Centre. You will provide professional reception, booking and administrative services that support high-quality, patient-centred care in a busy healthcare environment.

As part of a multidisciplinary team, you will coordinate appointments, manage patient information and liaise with referrers and clinicians to ensure timely care. Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Responsibilities

• Provide professional reception, booking and administrative services that support delivery of high-quality, patient-centred care.
• Coordinate outpatient clinics, patient administration, billing processes and follow-up activities to facilitate continuity of care.
• Coordinate arrangements for rural, regional and remote patients, ensuring appointments and investigations are organised efficiently.
• Assist with referral processing, appointment management and other administrative activities that support the operation of the Sleep Disorders Centre.
• Maintain accurate patient information, records and data collection requirements, ensuring compliance with organisational policies.
• Communicate reports, correspondence and clinical documentation to referring practitioners in a timely manner and file within the patient’s medical record.

Job description

Administration Officer - Sleep Disorders Centre

Are you an experienced Administration Officer who thrives in a busy healthcare environment and enjoys making a difference to the patient experience? An exciting opportunity is available to join the Sleep Disorders Centre as an Administration Officer. Working as part of a multidisciplinary team, you will provide professional reception, booking and administrative services that support the delivery of high-quality, patient-centred care.

About the role

You will be an important point of contact for patients, families, referrers and clinicians, coordinating appointments and investigations while ensuring accurate and timely management of patient information.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Support the effective management of outpatient clinics, including patient administration, billing processes and follow-up activities to facilitate continuity of care.
• Coordinate arrangements for rural, regional and remote patients, ensuring appointments and investigations are organised efficiently to support access to care.
• Assist with referral processing, appointment management and other administrative activities that support the effective operation of the Sleep Disorders Centre.
• Maintain accurate patient information, records and data collection requirements, ensuring compliance with organisational policies, procedures and reporting obligations.
• Communicate reports, correspondence and clinical documentation to referring practitioners in a timely manner and ensure appropriate filing within the patient's medical record.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.