Administration Officer

Northern Sydney Local Health District; Sydney; On-site; AUD 51,000 - 54,000; Full time

Benefits offered by this job

Salary Packaging

Job summary

Northern Sydney Local Health District is seeking an enthusiastic Administration Officer to join our team at Royal North Shore Hospital. You will provide comprehensive administration support and customer service to staff and patients, contributing to smooth department operations under the direction of the Manager and the Patient Services and Information Unit.

We welcome applicants who are organised, self‑motivated, and capable of working under pressure.

Qualifications

• Highly professional phone manner and excellent communication and interpersonal skills.
• Self-motivated with good time management.
• Ability to work under pressure in a challenging environment.

Responsibilities

• Provide administration support and customer service to staff and patients.
• Contribute to unit and department outcomes for smooth administration under managerial direction.
• Roles may include Patient Presentation Officer and Department Secretary as required.

Skills

Phone etiquette

Communication

Interpersonal skills

Time management

Self-motivation

Working under pressure

Education

Certificate III in Health Administration

Certificate IV in Health Administration

Job description

We are seeking an enthusiastic, dedicated, and self‑motivated Administration Officer to join our team. As a member of our team, you are keen to grow and develop by using the skills you have to your full advantage. You enjoy working together to achieve a common goal and where there is a range of opportunities and benefits such as Salary Packaging. Full-time and Part‑time positions available. Successful applicants will be eligible to complete Certificate III and Cert IV in Health Administration.

Job Details

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 3

Remuneration: $37.28 - $38.44 per hour

Hours Per Week: 38

Requisition ID: REQ695252

Who we are

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like‑minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting, and rewarding work every day. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There is a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You will feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

Where you'll be working

Royal North Shore Hospital.

What you'll be doing

The Administration Officer provides a comprehensive range of administration support and customer service to the staff and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager of the corresponding level and the direction of the Patient Services and Information Unit.

The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required in accordance with the needs of the organisation to adequately deliver services.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

1. Highly professional phone manner and excellent communication and interpersonal skills.
2. Ability to be self‑motivated with good time management skills.
3. Ability to work under pressure in a challenging environment.

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy(Page 11) You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

The team enriching health in millions of ways every day.

Applications Close: 9 October 2026

Tentative Interview Date: 12 October 2026