Administration Assistant - Sleep Unit - Targeted

NSW Health; Newcastle City Council; On-site; AUD 51,000 - 54,000; Part time

Benefits offered by this job

4 weeks annual leave

Paid parental leave

Salary packaging up to 11,600 plus nov

Fitness Passport

Employee Assistance Program

Job summary

Hunter New England Health is seeking a motivated Administration Officer to support the Respiratory and Sleep Medicine Units at John Hunter Hospital. This part-time role offers 24 hours per week with days to be determined, located on Awabakal Country.

You will provide essential administrative and reception support to ensure clinics run smoothly. Based at John Hunter Hospital, you’ll work with administration staff, nurses and clinicians to deliver efficient service.

Qualifications

• Experience in administrative and reception support.
• Ability to manage waitlists and appointments.
• Excellent communication and organisational skills.

Responsibilities

• Provide administrative and reception support.
• Answer telephone enquiries and assist patients and staff.
• Make and manage patient appointments.
• Manage waitlists and ensure information is up to date.
• Prepare and service outpatient clinics.
• Manage emails and faxes.
• File and maintain accurate records.
• Provide general administrative support to the Respiratory and Sleep Medicine Units.
• Collaborate with clinicians and nursing staff to support patient care.

Skills

Communication skills

Interpersonal skills

Attention to detail

Time management

Problem solving

Teamwork

Professional demeanor

Patient-focused

Job description

Join the team at John Hunter Hospital and play an important role in supporting patients, clinicians and the smooth running of specialist outpatient clinics.

Employment Type:PermanentPart Time
Position Classification:Admin Officer Level 3
Remuneration:$37.27 - $38.44 per hour + super
Hours Per Week:24
Location: John Hunter Hospital | Awabakal Country
Requisition ID:REQ687667
Applications Close: Monday, 28th September 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

About the role:

The Respiratory and Sleep Medicine Units at John Hunter Hospital are looking for a motivated and organised Administration Officer to join their supportive team.

Based on Level 2 of John Hunter Hospital, you’ll work closely with administration staff, nurses and clinicians to provide efficient administrative support and help ensure clinics run smoothly.

This is a part-time position working 3 days per week, with days to be determined.

What you’ll be doing:

No two days will be exactly the same. You’ll provide a range of administrative and reception support, including:

• Answering telephone enquiries and assisting patients and staff
• Making and managing patient appointments
• Managing waitlists and ensuring information is kept up to date
• Preparing and servicing outpatient clinics
• Managing emails and faxes
• Filing and maintaining accurate records
• Providing general administrative support to the Respiratory and Sleep Medicine Units
• Working closely with clinicians, nursing staff and other administration team members to support the delivery of quality patient care

About you:

We’re looking for someone who is organised, proactive and ready to make a difference.

You’ll bring:

• A motivated and positive "can do" attitude
• Excellent communication and interpersonal skills
• Strong attention to detail and time management skills
• The ability to problem solve and manage competing priorities
• The ability to work effectively both independently and as part of a team
• A professional and patient-focused approach

How you’ll be supported:

You’ll be joining a supportive team where you’ll have the opportunity to develop your administration skills while contributing to the delivery of important specialist healthcare services.

You’ll receive:

• Hands‑on training from experienced administration staff
• Training on relevant hospital systems
• Access to online learning and development through My Health Learning
• Ongoing support to help you build confidence and succeed in the role

What we can offer you:

At Hunter New England Health, enjoy a career where you’re challenged by interesting work and surrounded by spectacular locations. You’ll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well‑being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact ***************@health.nsw.gov.au for confidential support.