Administration Officer (Phones and Administration)

Integrity Strata; Nowra; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Salary package reflecting experience

Training in strata administration

Room to grow into a strata career

Job summary

Integrity Strata in Nowra is seeking an Administration Officer (Phones and Administration) to be the friendly first contact for owners, tenants and contractors. You will manage calls and the mailbox, log enquiries, raise work orders, process insurance claims with brokers, and provide general administrative support.

Training is provided to support growth in strata administration. This role suits someone with good organisation, data entry accuracy and clear written communication, with training to

Qualifications

• Friendly, professional manner on the phone.
• Good organisation with ability to track many small tasks.
• Accurate data entry and clear written communication.
• Strata, real estate or insurance experience is an advantage but training is provided.

Responsibilities

• Answering and managing incoming calls and the general mailbox.
• Logging enquiries and following them through.
• Lodging and following up insurance claims with brokers and insurers.
• Raising work orders and arranging contractor access.
• General administrative support to the strata managers

Skills

Phone etiquette

Organisational skills

Data entry accuracy

Written communication

Tools

MS Office

Job description

Administration Officer (Phones and Administration)

Integrity Strata has managed strata schemes across the Illawarra and Shoalhaven since 2003. Our Nowra office looks after schemes across the Shoalhaven and we're looking for an Administration Officer to join the team.

You'll be the first voice owners, tenants and contractors hear when they call us. You'll help them, sort out what needs doing and get it to the right person.

The role:

• Answering and managing incoming calls and the general mailbox
• Logging enquiries and following them through
• Lodging and following up insurance claims with brokers and insurers
• Raising work orders and arranging contractor access
• General administrative support to the strata managers

About you:

• A friendly, professional manner on the phone
• Good organisation, with the ability to keep track of many small tasks
• Accurate data entry and clear written communication
• Strata, real estate or insurance experience is an advantage but not essential, as training is provided

What we offer:

• A salary package that reflects your experience
• Training in strata administration, with room to grow into a strata career